Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

March 20, 2023

Very easy to set up and use. I did have questions, and the chat was immediately helpful. I highly recommend this app for your rewards program.

Bliss Artisan
United States
Over 1 year using the app
BON Loyalty replied March 20, 2023

Hello, You made our day with your trust in our app and your awesome review! <3 Our team is all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team

February 23, 2022

App molto funzionale per le mie esigenze direi utilissima!!!
Ho avuto un problema con le email e devo dire che l'assistenza è stata velocissima a risolvere il mio problema.

Ventitre
Italy
Over 1 year using the app
BON Loyalty replied February 23, 2022

Ciao Ventitre 🤗

Siamo appena tornati al lavoro e il tuo feedback illumina davvero la nostra giornata :) Grazie mille, siamo così felici che trovi la nostra app comoda da usare! Il tuo feedback ci motiverà a lavorare di più in futuro.

In caso di difficoltà durante l'utilizzo della nostra app, non esitare a contattarci tramite la nostra chat dal vivo o inviarci un'e-mail a help@bonloyalty.com. Siamo sempre pronti a servirti!

P/s: sto usando uno strumento di traduzione per risponderti, scusa se ci sono errori.

Distinti saluti,
Mia
Squadra BON.

October 24, 2022

i like that i can stay on the free plan even after the app becomes a paid app
an this app was easy to install and easy to understand and use

Excel Divas
Canada
Over 1 year using the app
BON Loyalty replied October 25, 2022

Hello Excel Divas,

We are so grateful for your review. With *Early bird* program, all current features in-app are free for you to use forever, even when some of them will become paid ones in the future, e.g: birthday point, subscribe to newsletter point, Shopify POS rewards, free product reward, and VIP Tiers. You will also have unlimited monthly order limitations.

We'll continue developing new and advanced features for the app regularly (we'll inform you beforehand about the new features in-app). In case those features are what you need, I'd highly recommend you upgrade your plan to have more advanced options to convert visitors into loyal customers.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

February 17, 2022

Love love love it! Great Customer Service as well. You'd be crazy to use anything else! Stop what your doing and add it now!!!!

Emerald City Collectibles
United States
Over 1 year using the app
BON Loyalty replied February 18, 2022

Dear Emerald City Collectibles,

We also love love love your wonderful feedback🥰 There's no word can express how happy we are knowing that our app and support service can satisfy you. Thank you so much for your love as well!

If you encounter any difficulties while using our app, feel free to reach out to us anytime via chat or email at help@bonloyalty.com. Your satisfaction is our pride and joy!

With love,
Mia
BON Team

December 8, 2022

Een perfecte app om je klanten punten te laten sparen en kortingen daarvoor te ruilen. De service van de app is erg goed, op veel momenten ben ik geholpen door Daisy.
Een top app!

Moritz' Coffee
Netherlands
Over 1 year using the app
BON Loyalty replied December 8, 2022

Thanks so much for your amazing review 💐

We always value our customers’ feedback and will try our best to bring back a premium service for the shop owners!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team

February 28, 2022

Je trouve l'application très facile à prendre en main, elle est fluide, agréable graphiquement et elle répond à mes attentes, j'espère qu'elle continuera d'évoluer ... et Merci Dean pour l'aide !

Zebrazelles
France
Over 1 year using the app
BON Loyalty replied February 28, 2022

Chers Zebrazelles,

Merci beaucoup pour cet avis génial! Je veux juste vous faire savoir que notre équipe d'assistance à la clientèle est extrêmement excitée en ce moment, en particulier Dean, votre incroyable compliment stimule vraiment son énergie aujourd'hui. Cela nous encourage également tous à continuer à améliorer BON et nos services sans relâche.

Pour toute autre question, n'hésitez pas à nous contacter par chat ou par e-mail à help@bonloyalty.com. Nous sommes toujours heureux d'aider ^^

J'espere que vous passez une bonne journée,
Mia
L'équipe BON

July 5, 2022

Great app and a very nice design. The support staff are incredible! Thank you Anna! Wish more people would have the same customer service skills, makes everyone's life easier when people are genuinely polite and willing to assist. 5/5 stars, but really 10/5!

Lavender Living
Australia
Over 1 year using the app
BON Loyalty replied July 8, 2022

Good day to you guys from Lavender Living,

Thank you so much for your awesome review, I'm glad that our support team has been able to help you promptly! Anna would be really excited when reading this :) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

July 20, 2022

Thanks for your APP. It's a cool APP for me. Friendly setting and nice platform. And most important aspect, it's stable.

Strapcode
Hong Kong SAR
Over 1 year using the app
BON Loyalty replied July 21, 2022

Hi Strapcode,

We are glad you were able to cover your needs with BON. Our main goals to meet the requirements and give the best support to our beloved customers. That being said, we are always open to suggestions and will do our best to implement them 👍

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

July 25, 2022

I love this app. Esay apply, I recommend you should try it. You never disappoint. Thank you so much Anna support me to upclock the program, fast support, friendly, and answer all question I concern.

Premier Nail Supply
United States
Over 1 year using the app
BON Loyalty replied July 26, 2022

Hi Premier Nail Supply,

Thank you for a lovely review💕 So glad you've had a great experience with BON and recommending BON to other merchants! We strive to actually bring value and enhance shopping experience for customers. Our Support team, especially Anna, will be delighted to see your praise!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

December 2, 2022

Great App. Easy Set Up. Can't Wait To Use It. You Can Customise Your Theme For You And You Get It Free If You Are An Early Bird.

Creative Cuttings
United Kingdom
Over 1 year using the app
BON Loyalty replied December 2, 2022

Good day to you GrooCreative Cuttings,

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.