Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

March 2, 2023

I just started using this app for my store, and so far its a great app. Had a few questions about the widget and loyalty setups and Anna was so helpful. She made the whole setup process so smooth and answered all my questions. Amazing customer service, thank you Anna!!!

NINO & VIV
Canada
Over 1 year using the app
BON Loyalty replied March 7, 2023

Thank you very much for your great review! We take pride in providing a comfortable experience for our beloved customers. The support team and Anna are very happy to assist you with setting up the new Loyalty program! 🎁🤗
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

June 1, 2022

Very good app and customer service. It's very wary to set up. Looking forward to my customers using it. Thanks for assisting me Daisy

Sims Chic Boutique
Canada
Over 1 year using the app
BON Loyalty replied June 2, 2022

Good day, Sims Chic Boutique team

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you🤗! Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. We're also looking forward to seeing your customer's reaction to the loyalty program.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

October 5, 2022

phenomenal app. Anna is a great support for our integration and the app has so many features. This is the best value rewards program app out there for sure.

Fabric Punch
United States
Over 1 year using the app
BON Loyalty replied October 5, 2022

Hello Fabric Punch,

Your amaxzing review made our day! ✨ Anna and our whole Support team are so happy you are enjoying BON and services! Thank you so much for your kind words. If you need help along the way, please don't hesitate to let us know. Our team is always here to help!

May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Liam
BON Team.

March 4, 2022

Great app for retention. You can customize each aspect of the app. Support is great too, resolved queries in no time.

teeshut.in
India
Over 1 year using the app
BON Loyalty replied March 4, 2022

Good day to you teeshut.in,

We are so glad that you are happy with BON and our support team 😍 Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to do our best to improve our app!

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

April 21, 2022

It was suggest by the Shopify help staff that I install a rewards program to help with referrals and reviews. I came upon Bon and was impressed with it and installed it recently. It was simple to set up. Daisy, the agent that helped me was super helpful and answered all my questions. I couldn't find the widget on my home page and she showed me it was hidden under another widget. She showed me how to move it to the left and everything turned out perfect. Even though I have just started with this app I would recommend it to anyone. I know it is going to help my business grow. Thanks Daisy and Bon for all of the help.

Edwards Headboards
Canada
Over 1 year using the app
BON Loyalty replied April 22, 2022

Dear Edwards Headboards,

Thank you from the bottom of our hearts for expressing the appreciation of our apps and services and we couldn't be happier to see how you find our collaboration so fruitful🥰 It will definitely help other merchants as it already motivates us to try harder, and make your experience with us even better. Daisy is very happy to see customers being satisfied with her effort😊

We're always willing to assist you via live chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team

October 25, 2023

He probado muchas aplicaciones similares, pero esta es la mejor aplicación de recompensas, muchas herramientas y super adaptable a tus necesidades.
El servicio al cliente es uno de los mejores, te responden de inmediato, hacen seguimiento a tus problemas y siempre ofrecen más de lo que se espera.
Vale la pena tenerlo en tu tienda online, ya que genera el crecimiento continuo y sostenible de tus ventas

Toys Master
Peru
Over 1 year using the app
BON Loyalty replied October 27, 2023

Estimado Toys Master,

¡Tu detallada reseña de 5 estrellas es invaluable! Nos ayuda a mejorar y asegurarnos de que recibas el mejor servicio posible. Agradecemos tu consideración al compartir tus opiniones con nosotros.

Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com, no dudes en contactarnos siempre que necesites nuestra ayuda.

Dear Toys Master,

Your detailed 5-star review is invaluable! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

With appreciation,
Liam
BON team

July 6, 2023

We've been using this app for perhaps over a year, after searching high and low for a decent loyalty app.
The features are easy to use and it isn't difficult to set up. You can import all of your previous reviews through CSV.
The best thing about this app is the customer service is second to none. They go above and beyond to make your requests happen and are always available to chat through the live chat option. I have spoke often to their chat and they are always so kind and helpful with my queries. Today I spoke to Genie, who is just a real gem, a total asset to the business.
Thank you so much again for your continued help <3

Pretty Suds UK
United Kingdom
Over 1 year using the app
BON Loyalty replied July 6, 2023

Thank you so much for taking the time to post a review about your experience with the BON app and our support staff, Genie. Your feedback is incredibly important to us. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. 💘🙌

If you have any further feedback or suggestions, please feel free to reach out to us. We are always here to listen and improve our services.
Best regards,
Liam
BON Team

September 26, 2022

One of the best and fastest support anyone can get. They almost answer all your queries and go beyond to make things work for you. Absolutely the best app that we can recommend for Loyalty Program.

Prisma Garments
India
Over 1 year using the app
BON Loyalty replied September 28, 2022

Hi Prisma Garments,

Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

Edited May 29, 2024

It’s a really good app, and lets you reward customers with a pretty straightforward interface, easy to add logos, banners, and text etc. good work especially to Maxxie & Cara - AMAZING support!

waterworldsports.co.uk
United Kingdom
Over 1 year using the app
BON Loyalty replied October 19, 2022

Dear waterworldsports.co.uk

Our Support team is so grateful for your review, especially when it showed that you are satisfied with our app's interface and features. Thanks for sharing your rating with us and the community.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Liam
BON Team.

November 21, 2022

This app has been such an easy process the help Cady provided was amazing and i was able to get it up in running in a matter of an hour.

FlashedbyKristyn
Australia
Over 1 year using the app
BON Loyalty replied November 21, 2022

Greetings FlashedbyKristyn team,

On behalf of Cady and our support team, I would like to express my gratitude for your awesome feedback 🌟 Seeing that you had a satisfied experience is the best thing we could hope for! Your review means a lot to us. We hope to support you for many years to come!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Warmest regards,
Mia
BON team.