Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

January 21, 2019

I used this app to help me indicate when a rental product is available and for how long it can be rented out. I received great support from Zetya, and can really recommend the app. Unfortunately, it is not possible with Shopify to implement different prices for different days of the week, e.g. my products should be cheaper from Monday-Thursday, but this is not an option yet. However, implementing BookThatApp has helped me so much reaching my goals for how my website should be easy to use for my customers.

Duus&Dyppel
Denmark
About 1 year using the app
December 28, 2022

Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.

Okanagan Candle Co.
Canada
About 1 year using the app
December 9, 2022

Great customer service even at 11:30pm when I have time to work on the app they were able to assist me!

Pinkie Punks Creations
United States
About 1 year using the app
Edited December 6, 2017

Great support, the app has alot of customization and features!

Nextech Energy
United States
About 1 year using the app
February 10, 2020

We have had Bookthatapp for a while now and it is great. The developers are very responsive and get back to you normally within an hour or two, they are super helpful! I have had a few configuration issues and they have been very helpful in resolving it/helping alter code etc. A+++

The Lens Loft
United States
About 1 year using the app
November 3, 2016

As far as I know this is the best option for running an online rental service via the Shopify platform. It can be a little confusing at times because it is very comprehensive and allows you to do many things, but do not let that deter you from checking out this app because their customer service is extremely helpful and can address any confusion you may have in an incredibly concise manner.

One of the very best things about BookThatApp is that its company Shopify Concierge is EXTREMELY FAST AND HELPFUL with their customer service! I cannot over-emphasize how quick and coherent they have been with helping me out. They have responded to pretty detailed questions of mine within hours of me submitting them, and their support goes far above and beyond what we tend to expect from most tech companies these days.

So far I am very satisfied with this app and their service. I would certainly recommend it to anyone else seeking to implement an online booking system into their rental company's website. A+

Samplr
United States
About 1 year using the app
September 12, 2016

After looking through many apps, Book That App has been the closest to fitting our needs. After some tweaking and figuring out the app, we have been pleased with the app. The customer service was very patient and responsive in answering all our questions and concerns. Thank you Book That App support!

Paso Almonds
United States
About 1 year using the app
March 31, 2019

So - Starting this off to let everyone know that i'm not great on a computer or light technical stuff. This app and support is OUTSTANDING!! like I said I'm not the best on a computer. I chose to pay the small fee to help set it up and it was great for me not being to technical. I couldn't figure a few things out on the app so I leaned on the support team and super rapid fire response on how to either do it or correct the problem, super fast, they talk to me in terms that I understood, not trying talk down to me. Can't say enough. I had other online business's and used other booking apps but nothing that I have used has looked so professional, easy to use for my customers, and has had such great customer support!! You will not go wrong with this app, give it a try!

Portsmouth Bike and Brew
United States
12 months using the app
February 3, 2021

Very great service! Had a problem with the check out page and the zetya support answered immidiatelly and fixed the problem in a matter of minutes.

Moulinscalagrand
France
12 months using the app
February 10, 2020

It works great for helping me rent out international product, calculating rental dates, etc. And, the couple times that we had issues, their tech support team got to the bottom of it in a timely manner. Well worth the investment.

CheapTalkIsrael
United States
12 months using the app