Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customizable booking features, and robust notifications. Despite occasional overbooking issues, the support team is praised for their quick and expert responses. Some merchants have expressed concerns about monthly limits, but the pricing is generally considered fair. The app is particularly valued for its reliable reschedule/cancellation feature.

February 7, 2024

We recently opened up a clothing rental shop and integrated BTA to it. I cannot express enough how fantastic this app is! It is so user friendly and has all the customizable features we would need to manage bookings.

When facing a challenge, questions or needing an assistance their exceptional customer service team was not only quick to response but
also incredibly knowledgeable and helpful. This extra service lowers our web developers cost which is a big bonus for a small company.

I would also want to give a big thank you to João R. in customer service.

Meðvitund Studio
Iceland
3 months using the app
BTA Commerce, Inc. replied February 8, 2024

Your review means a lot to us 😊. We appreciate you taking the time to write us a thoughtful and honest review. Also, on behalf of João, Thank you!

February 13, 2024

We use BTA across 5 stores and we enjoy it a lot - you can customise it as to achieve great results. Amazing app, highly recommend!

ThermaFY Eco Solutions
United Kingdom
Almost 2 years using the app
BTA Commerce, Inc. replied February 15, 2024

We're happy to see that you're enjoying our app! And thanks for the recommendation; we appreciate you!

February 19, 2024

Fast service and easy to use. So far, it is the best booking system I have tried. Thanks!

The Skincare Boutique
United States
Over 1 year using the app
BTA Commerce, Inc. replied February 21, 2024

Thanks for your awesome feedback! We appreciate you 😊!

March 7, 2024

I love the customization this platform provides and their customer service is very responsive and helpful!

Painted Peacock
United States
11 months using the app
BTA Commerce, Inc. replied March 8, 2024

🥳🎉🎉🎉🎉
⭐⭐⭐⭐⭐

Thank you for taking the time to leave us your review! We are happy to hear that you are happy with our app and our service! Thanks again!!

February 14, 2024

Awesome customer service by Angelo! BTA works very well for our inflatable rental business.

Jeu Gonflable Québec
Canada
Almost 4 years using the app
BTA Commerce, Inc. replied February 15, 2024

Thanks a million for your feedback 🤩🤩🤩🤩🤩 !

We are happy that you are satisfied with our customer service, and with our app!

Thanks again! We look forward to providing you with our continuous 5-star support!

January 29, 2024

BTA is a very easy to use booking system. The customer service is amazing! Any time we have struggled or had issues, D'Angelo is quick to respond and assist us with a solution. Highly recommend this app to others!

Diesel Training
United States
Almost 5 years using the app
BTA Commerce, Inc. replied January 30, 2024

Wow! We're over the moon reading your fantastic 5-star review! It's customers like you that make our work truly rewarding. We're committed to maintaining this level of excellence and ensuring your continued satisfaction. Thank you for choosing us, and we can't wait to serve you again soon!

April 9, 2024

When we had a problem they were quick to respond via chat, very nice.

SORATOBU tufting studio
Japan
3 months using the app
BTA Commerce, Inc. replied April 10, 2024

🥳🥳🥳🥳🥳

Thank you for great review! We appreciate you!

February 14, 2024

We love that we don't have to wait hours for support to get back to us! D'Angelo was very helpful in helping us get set up and very patient in helping us understand what settings we needed. Thank you so much!

Tarot Magick Singapore
Singapore
2 months using the app
BTA Commerce, Inc. replied February 15, 2024

As we promised, here's us celebrating the new review:

🥳🎉🎉🎉🎉🎉🎉🎉🎉

Thanks a lot for taking the time to leave us one, and a 5-star review at that! We appreciate you, and look forward to providing you with continuous 5-star support!

February 20, 2024

Amazing customer service. Most customizable booking app I have seen. I tried about 5 different booking apps before I found BTA and I'm so happy I found it! It's a little complex at first, but the support team is amazing, the user guides are very helpful and it's worth it!

Mind's Eye Mystics
United States
25 days using the app
BTA Commerce, Inc. replied February 21, 2024

Thank you for your awesome review! We're happy to see that you decided we were the best fit for your business! We look forward to growing together, and to providing you continuous support!

February 28, 2024

Une super application, facile à prendre en main, pratique, qui me permet de gérer mon business de location de vêtements sans tracas ! et en bonus, un service client hyper patient et réactif. Je recommande les yeux fermés <3

My Golden Closet
France
About 1 year using the app
BTA Commerce, Inc. replied February 29, 2024

Merci pour votre recommandation! Votre avis 5 étoiles nous a donné l'occasion de célébrer 🎉🎉🎉🎉🎉🎉🎉 !

Nous sommes heureux d'apprendre que vous appréciez notre application et le service que nous proposons ! Merci de nous avoir choisi 😊.