Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customizable booking features, and robust notifications. Despite occasional overbooking issues, the support team is praised for their quick and expert responses. Some merchants have expressed concerns about monthly limits, but the pricing is generally considered fair. The app is particularly valued for its reliable reschedule/cancellation feature.

January 31, 2024

Great app. Exactly what my business needs. The customer support is amazing and assists promptly to help with install and operation. Perfect for newbies at website building.

Lali and Dash Couture Rentals
Australia
6 months using the app
BTA Commerce, Inc. replied February 1, 2024

Your review makes us realize that what we're doing works and we're going in the right direction! Thanks a million for taking the time out of your day to write us a great 5-star review!

April 22, 2024

Very good and reliable customer service! I am very satisfied!

e-dress
Germany
8 months using the app
BTA Commerce, Inc. replied May 9, 2024

Thank you for amazing review!!

January 12, 2024

This app is very useful and I also got a very good service from D'angelo. He helped implement what I needed and took time to explain to me how to do it, thank you!

Epoxy Chemtec
Canada
Almost 2 years using the app
BTA Commerce, Inc. replied January 15, 2024

We are grateful that you took the time to leave us an awesome review! Thanks for choosing us, and we look forward to continue serving you 🙂.

February 11, 2024

Customer service is appalling.

We cancelled our plan the day we were charged for a yearly subscription as we no longer use Shopify as our website platform.

They are refusing to issue any refund at all.

Strike a posie
Australia
About 1 year using the app
BTA Commerce, Inc. replied February 12, 2024

Thanks for taking the time to leave us a review. I am sorry to hear that you were not happy with our support.

Please note that we updated your support ticket yesterday and advised that a full refund had been issued 🙂️
Please reach out to us if you require any further assistance.

Cheers,
The Team at BookThatApp

January 25, 2024

love the instant chat service answers all my questions super quickly!

Thank you

Roselisa Beauty
Canada
About 2 years using the app
BTA Commerce, Inc. replied January 30, 2024

We're thrilled to receive your 5-star review! It's wonderful to know that our app and customer service met and exceeded your expectations. We appreciate your support and trust in us. If you ever have any questions or need assistance, feel free to reach out. Thank you for being a valued customer!

January 23, 2024

This app was the most compatible with what I needed and they were able to go in and customize it to my liking even more. This made my life so easy because I honestly have no idea what i'm doing, I am still very much in the learning phase.
They reply unbelievably fast and have great customer service skills. Definitely recommend!

The Chantilly Flower
United States
8 days using the app
BTA Commerce, Inc. replied January 30, 2024

Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that you had a positive experience with our app and our customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Cheers!

February 13, 2024

D'Angleo was amazing. Great support, fast response time. A+

Académie de hockey Joel Bouchard
Canada
4 months using the app
BTA Commerce, Inc. replied February 15, 2024

We appreciate you taking the time to leave us an awesome review! Thanks 🤩!

December 6, 2023

I recently had the pleasure of using BookThatApp for my business, and I cannot express enough how fantastic this app is! From seamless integration to a plethora of customizable features, it has truly transformed the way I manage bookings.

The user-friendly interface made setting up my booking system a breeze. I was able to tailor it to fit the unique needs of my business effortlessly.

What sets BookThatApp apart though, is their exceptional customer service team. Whenever I had a question or needed assistance, their support team was not only quick to respond but also incredibly knowledgeable and helpful. They went above and beyond to ensure I had a positive experience with the app.

Their dedication to customer satisfaction is truly commendable. It's evident that they genuinely care about their users and are committed to providing top-notch service. I felt supported throughout the entire process, and their team's expertise added immense value to my business operations.

If you're looking for a reliable and feature-rich booking app with unparalleled customer support, look no further than BookThatApp. I wholeheartedly recommend it to anyone seeking a hassle-free and efficient booking solution. Five stars without a doubt!

Dress Hire NZ
New Zealand
Over 5 years using the app
BTA Commerce, Inc. replied December 8, 2023

Oh my! From the team at BookThatApp, we are grateful for the time you took out of your day to write us such a well-written review! From the depths of our hearts, thank you for such a detailed and in-depth review of our product and support team.

We appreciate you ❤️

February 22, 2024

Great customer service, very quick responses and will manually assist you with any confusion you may have. Thank you Joao!

Amor y Pintar
Japan
About 23 hours using the app
BTA Commerce, Inc. replied February 23, 2024

Thank you for giving us the chance to celebrate!

🥳🥳🎉🎉🎉🎉🎉

Your feedback means a lot to us! We look forward to providing you continuous support 😊!

March 26, 2024

I LOVE THIS APP. The app is easy to use and the support is 5 five stars. D'Angelo was incredibly helpful! I highly recommend this app to anyone!

Doctora Maria Garcia Lahens
United States
About 2 hours using the app
BTA Commerce, Inc. replied March 28, 2024

Thank you for your 5 star rating and your great review.

We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!