Reviews (524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its robust booking management capabilities across various services, from pet care to cooking classes. They appreciate its customization options, multi-week course management, and features like deposit-taking and booking widgets. The reminder system also enhances operational efficiency. Customer support is noted for its responsiveness, with recent management improvements boosting confidence in the app's reliability and ongoing development.
Refine
-
By rating
Greetings. I installed this app today (March 23, 2018), and I proceeded to follow the installation steps. Step #2 was straightforward, except that it changed the layout of my current products into a non-aesthetically pleasing layout. Step #3 of the installation required deleting a theme code and installing a new theme code. The issue was that I used ctr+F to locate the exact code they instructed that I delete, and it was not there. This made me COMPLETELY apprehensive to paste the subsequent coded information in. So, I decided to undo the previous installation steps which restored my previous product page layout (THANK GOODNESS), and decided to go with another app. Take Away: Sometimes a penny saved is a not a penny earned. #StayVigilant
I like this app for a number of reasons. I think it's the best app for booking on Shopify. I like that they offer subscription versus percentage of sales. This means we can offer better pricing to our customers, which is how it should be. BTA were also very helpful with installation and somewhat surprised me when a tricky coding task popped up.
Thank you for the 5-star rating! Your feedback inspires us to keep delivering the best. It's customers like you who make us proud of what we do.
This is a must-have app for all those who run a business based on reservations/rentals/bookings etc... Very straight-forward and easy to use once it has been installed. ( i personally needed someone to install it all for me). Gavin is always willing to help and quick to do so! Thank you =)
This is a great rental app! The customer service is fantastic, and this app is a must have for anyone interested in creating a rental store.
We are using the BookThatApp with great success. We are new at Shopify so we got the team at BookThatApp to help us get it all set up. It was a great time saver. They have been very responsive to our needs. Very happy and we would highly recommend you give them a go.
They still need an import export option for the product integration. We have a client using bookthat app and everytime they make a change to a product and add a variant we have to remove and readd the product to book that app. This is not that big of a deal, but it also removes all the rentals on the calender for that product. Since there is no bulk upload feature, it would take forever to put them all back. Their team is responsive and offers great support. I am giving this a smiley face, but it does need some additional features.
This App is very Awesome!!!!!!
I am quite impressed by their app. It has some limitations but hopefully this can be improved one day. The support experience didn't start off so great but they have turned that around through understanding and compassion. I would recommend using this app.
Hi Peter!
Thanks for taking the time to leave a review! We appreciated the constructive feedback you provided us this morning. Hopefully we can add that feature in to the app if we get sufficient customer demand.
The Support Team @ Zetya
This app is fantastic, tried many apps before this one for booking system and it is the most intuitive one, also the customer support has been amazing with my (many) requests! It's worth it!
Thanks for taking the time to leave us a review. I am glad we were able to help you get up and running!
-The Zetya Support Team
Setting up a business to sell appointments, to include travel time and accommodate opening hours/lunch breaks could be complicated. This app has thought of it all though. It has opening hours, lag and lead times, locations, resources, times by minutes, hours, days, weeks. Two things could be improved - using the time slider to create a blackout period is awkward to use and difficult to get the time spot-on. A dropdown would be much easier. The admin font is small. A font size bigger would be easier. Support response times are great too - even at weekend. For transparency, I'm a Shopify Guru, setting up a business.