Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

July 3, 2023

So far this is one of the best apps that I've used in Shopify. It was a last minute add on for a very large event that we are doing and the awesome customer support made it totally stress free. It does exactly what we need it to do and more.

I wouldn't hesitate to recommend this app to anyone. Thanks guys for the super quick service!

Sinister Sports
Canada
4 months using the app
BTA Commerce, Inc. replied July 3, 2023

Thank you for your awesome review! We're excited to be a part of your e-commerce journey. The support team at BookThatApp is always ready and willing to help. We look forward to building an awesome partnership 😊!!

June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Your Favourite Dresses
Canada
Over 7 years using the app
BTA Commerce, Inc. replied June 20, 2023

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

November 9, 2023

Very helpful Customer Service when we first launched our site and needed some help making sure our bookings were getting loaded. Thank you so much for your timely response!!

The Carving Studio & Sculpture Center
United States
About 2 hours using the app
BTA Commerce, Inc. replied November 10, 2023

Thank you so much for the glowing 5-star review! We're delighted to hear that you had a positive experience with our customer support team. Providing excellent support is a top priority for us, and we're thrilled to know that our efforts have made a difference for you.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best possible experience with our app.

Thanks again for your kind words and for choosing our app!

Warm regards,
BookThatApp Support Team

June 20, 2023

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow.
Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

Pineridge Hollow
Canada
8 months using the app
BTA Commerce, Inc. replied June 20, 2023

We really appreciate you taking the time to leave us this awesome review 😊. Thank you!

June 16, 2023

We have been using BTA for over a year now and are very happy.
The team are very quick to reply if we have any questions or need help in any way.
Great customer service!

Bear Essence Tooradin
Australia
11 months using the app
BTA Commerce, Inc. replied June 20, 2023

Thank you for your review. It's refreshing to hear that you're happy with our app and our service 😊!

September 25, 2023

Excellent customer service. Rob is always very fast to respond and super helpful!

Endless
United Arab Emirates
5 months using the app
BTA Commerce, Inc. replied November 8, 2023

We're delighted that you're happy with your support! If you have any friends or family who might benefit from our app, please don't hesitate to refer them to us.

June 22, 2023

We're using BTA for over a year now and we're extremely happy with its functionality and possibilities. Support is very helpful and they take care of problems really fast.

Alike
Poland
About 1 year using the app
BTA Commerce, Inc. replied June 22, 2023

Thank you for writing us a great review! We appreciate it 😊!

August 7, 2023

Very good app with a nice chat for answering your question quickly. I use the app for more than 1 year and It's allowed me to rent game and planned event in my store.

La Pioche - Boutique de jeux
Canada
Over 1 year using the app
BTA Commerce, Inc. replied September 6, 2023

Thanks for your great review 😊!

September 7, 2023

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes!

The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

TotalCricket
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied November 8, 2023

We appreciate your kind words and your trust in us. Your 5-star rating makes all the hard work worth it. We are always happy to provide our assistance.

June 21, 2023

Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.

Radical Adventures New England
United States
4 months using the app
BTA Commerce, Inc. replied June 21, 2023

Thank you for leaving your amazing review! It was a pleasure to help you today. 😁️