Reviews (180)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping accuracy and efficiency, especially for complex needs involving various product sizes or multiple boxes. It accurately calculates shipping costs, preventing overcharges and undercharges, and integrates well with Shopify, enhancing its native shipping features. Merchants also praise the reliable performance and responsive customer support, which assists with setup and troubleshooting.

December 3, 2024

Boxify solves many of our issues that we weren't able to solve in any other way as simply or cost-effectively. We needed a solution that could easily handle shipping quotes to customers on Shopify for multiple box shipments and especially for single SKUs that contained multiple boxes. This alone has saved us a lot of pulled out hair (and expense for incorrect shipping quotes from Shopify and couriers). Boxify also calculates and passes recommended box sizes in the Shopify order notes, which helps us greatly speed up the packing process, and has a lot of flexibility around different shipping zones, adjusting shipping rate quotes, etc.
Dave @ Boxify support is absolutely fantastic, he's helped us several times with shipping cost or process mysteries (it's never the software's fault, usually us or a courier doing something weird) by digging deep into the issue and recommending solutions.
We can't recommend this app enough. It's our "If we only could have 1 app, this would be it" app.

Telescopes Canada
Canada
Over 4 years using the app
December 12, 2024

We have been using Boxify for years, and the software has been exceptional and up to our standards. The customer support is high quality, and they are very quick to respond. Specifically, Dave at Boxify provides exceptional help.

Netgate
United States
Almost 5 years using the app
December 12, 2024

Excellent app with tremendous support. Would highly recommend, this app has helped our back end staff with assembling orders, and the pos be able to properly calculate live shipping accurately. It is a little wonky by necessity but the support is great at walking you through everything.

Antoinettes Sweets
United States
2 months using the app
December 4, 2024

Although I haven't used the app longer than a couple weeks, I am giving 5 stars based on support alone. The folks at Boxify have provided thorough support quickly and effectively each time I've had a question and even go as far as providing suggestions outside the scope of their own app to help me, when necessary. I feel like I'm in good hands with Boxify and that I can continue using them confidently knowing help is there when I need it! And let's be real, I'll NEED IT! Thanks guys!

BARA Woodshaping & Design
United States
21 days using the app
October 7, 2024

Boxify does what it says it does, and it makes it easy to do. We have over 500 products, and with their upload form it was easy to get them all set up. The support is really a cut above- I had questions during set up, and they were all addressed promptly and in detail. Whenever it looked like I had hit a snag, Support was there and had either an explanation or a workaround. Would highly recommend if you have many products of different sizes, or customers buy in bulk! I think this app is going to save us a lot of time, money and headaches

Different Roads
United States
11 days using the app
July 29, 2024

We've been using Boxify for nearly a year and love how it makes shipping products so easy. We also find the customer service exceptional. Whenever there's a question, or a new spreadsheet of product dimensions to update, we get answers right away. And they're good answers--the staff take time to read the question and then to answer it.

Schacht Spindle Company
United States
12 months using the app
July 17, 2024

Customer Service is exceptional and the app has performed perfectly for many years. If you need to show real dimensional shipping rates to your customers and give your staff the box size to use this is your app.

BinkyBunny.com House Rabbit Store
United States
Over 4 years using the app
June 27, 2024

We have been using this app for a good while now. Works great and the support is stellar. They answer quickly and promtly. With straight forward answers that solves the issue with ease. Highly reccomended.

Cubic Mini Wood Stoves
Canada
Over 3 years using the app
July 24, 2024

WARNING - When your free trial ends, it will not automatically bill you or start on the basic plan. What does that mean? If you utilize this app as your only calculated shipping method, your customers will not be able to checkout! Fortunately a customer brought this to our attention, minimizing the loss of our ad spend and visitor exits. Nonetheless, the ad spend that we had during this time cost us more than the app does for the year. Hopefully the developer will change that. Most apps we've installed require you to agree to a specific plan that will begin billing once your plan expires without having you to re-enter the app and choose a plan.

Otherwise, this app is an excellent tool and I highly recommend it. It's actually unbelievable that Shopify doesn't already have dimensions as an option for shipping. Just another monthly expense for using Shopify's platform..

RESINUS
United States
16 days using the app
April 30, 2024

We needed a solution to properly calculate multiple sized boxes and packaging with our negotiated UPS rates to apply at checkout, and Boxify has been the absolute best for our needs. The app is straightforward and works 100% of the time. When I needed to reconnect the API, Dave at Boxify responded to my email so quickly. It is so nice to work with an app that values the support of their customers, as much as they do the quality of their product. The peace of mind I have that my customers are getting a proper shipping quote, as well as knowing that I have access to support from a real person is invaluable.

Simulab Corporation
United States
Almost 4 years using the app