Reviews (137)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 12, 2024

Excellent app with tremendous support. Would highly recommend, this app has helped our back end staff with assembling orders, and the pos be able to properly calculate live shipping accurately. It is a little wonky by necessity but the support is great at walking you through everything.

Antoinettes Sweets
United States
2 months using the app
December 3, 2024

Boxify solves many of our issues that we weren't able to solve in any other way as simply or cost-effectively. We needed a solution that could easily handle shipping quotes to customers on Shopify for multiple box shipments and especially for single SKUs that contained multiple boxes. This alone has saved us a lot of pulled out hair (and expense for incorrect shipping quotes from Shopify and couriers). Boxify also calculates and passes recommended box sizes in the Shopify order notes, which helps us greatly speed up the packing process, and has a lot of flexibility around different shipping zones, adjusting shipping rate quotes, etc.
Dave @ Boxify support is absolutely fantastic, he's helped us several times with shipping cost or process mysteries (it's never the software's fault, usually us or a courier doing something weird) by digging deep into the issue and recommending solutions.
We can't recommend this app enough. It's our "If we only could have 1 app, this would be it" app.

Telescopes Canada
Canada
Over 4 years using the app
October 7, 2024

Boxify does what it says it does, and it makes it easy to do. We have over 500 products, and with their upload form it was easy to get them all set up. The support is really a cut above- I had questions during set up, and they were all addressed promptly and in detail. Whenever it looked like I had hit a snag, Support was there and had either an explanation or a workaround. Would highly recommend if you have many products of different sizes, or customers buy in bulk! I think this app is going to save us a lot of time, money and headaches

Different Roads
United States
11 days using the app
July 29, 2024

We've been using Boxify for nearly a year and love how it makes shipping products so easy. We also find the customer service exceptional. Whenever there's a question, or a new spreadsheet of product dimensions to update, we get answers right away. And they're good answers--the staff take time to read the question and then to answer it.

Schacht Spindle Company
United States
12 months using the app
July 17, 2024

Customer Service is exceptional and the app has performed perfectly for many years. If you need to show real dimensional shipping rates to your customers and give your staff the box size to use this is your app.

BinkyBunny.com House Rabbit Store
United States
Over 4 years using the app
July 11, 2024

Amazing app, easy to use, and fantastic email and phone support. Boxify helped me resolve an issue I've been dealing with for months. i wish I heard of them sooner

NewFlora Wholesale
United States
3 days using the app
April 30, 2024

We needed a solution to properly calculate multiple sized boxes and packaging with our negotiated UPS rates to apply at checkout, and Boxify has been the absolute best for our needs. The app is straightforward and works 100% of the time. When I needed to reconnect the API, Dave at Boxify responded to my email so quickly. It is so nice to work with an app that values the support of their customers, as much as they do the quality of their product. The peace of mind I have that my customers are getting a proper shipping quote, as well as knowing that I have access to support from a real person is invaluable.

Simulab Corporation
United States
Almost 4 years using the app
November 20, 2023

Hands down the best customer service I have ever received from a subscription software. Every time I have had a question related to shipping rates, my configuration of my Boxify settings, optimal box dimensions, etc, Boxify has been there to answer my questions.

I honestly don't normally leave reviews for things, but I've been so blown away by Boxify's customer service (on numerous occasions) that I feel obligated to let other's know! Special thanks to Dave for all his help!

Rink Rabbit
United States
12 months using the app
November 14, 2023

We have used this app for some time to help us with shipping. Recently, we had an issue and a question. I was able to have the developer reach back out and solve my problem quickly. I feel he went above and beyond to help us fix a configuration and offered a suggestion for another configuration solution. That is great service! I highly recommend Boxify!

Centrum Force
United States
Over 7 years using the app
October 18, 2023

Fills in almost any gap we run into with Shopify native shipping features. While many times those Shopify features get the job done, Boxify makes our fulfillment much more efficient and flexible.

Customer service is almost always a weakness with apps. Boxify is one of the best we have encountered. Fast replies and clear answers to our questions about app capabilities.

Union Binding Company
United States
About 4 years using the app