Reviews (141)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its precise shipping cost calculations, which save money and enhance customer satisfaction. It's especially useful for businesses with complex shipping needs, offering detailed customization and integration with multiple carriers. The support team is noted for its responsiveness and efficiency in handling setup and troubleshooting, making it a valued asset for e-commerce operations.

August 17, 2018

Great app! Speedy customer service.

Bazicstore
United States
About 3 years using the app
Edited May 9, 2019

I was having an issue with the app which was my fault. I contacted Boxify and they solved the problem very quickly. It was an over site on my part. This problem being resolved will save my customers money on shipping along with our company increasing the sales.

Thanks again Dave for all the help.

Joe

Smoky Mountain Smokers
United States
About 3 years using the app
January 25, 2019

Great app and fantastic customer support! We've been using it for nearly 3 years and it does a nice job of calculating accurate shipping rates for us.

KMiata.com
United States
Almost 3 years using the app
August 31, 2022

Product works as they say it does and their customer support responds very quickly. We love this product and the team behind it.

Good Judy
Canada
Almost 3 years using the app
August 31, 2021

Boxify has helped us to provide substantially more accurate shipping charges to our clients. We ship via different locations & have many oversized products and Dave helped me understand how to make everything work together to ensure proper pricing. The customer service has been outstanding and prompt. I would definitely recommend Boxify to those who have intricate shipping needs. The app does everything stated and more!

Kenny Brown Performance
United States
Over 2 years using the app
October 31, 2022

We've had a great experience with Boxify over the last few years. We ship various products from single screws to large, heavy plates and Shopify's shipping settings just weren't cutting it for accurate shipping rates. The ability to look back and see why a specific order was quoted at a specific rate is also really helpful for troubleshooting situations where the incorrect rate was given. Support is also very responsive and has been fantastic when we've needed assistance.

Saunders Machine Works
United States
Over 2 years using the app
August 17, 2020

Boxify is helping my fine art business capture shipping costs that I wouldn't have been able to accurately charge any other way. The software has a lot of flexibility for mixing product in one box. It works with many non-standard product sizes and lets me adjust for our handling, insurance and box costs. Best of all, Dave at Boxify is soooo helpful and patient in answering questions, reviewing various scenarios and making recommendations and giving clear instructions, all in a timely manner. It does take work and planning to implement this software and I am still learning after 2 years.

Lake Effect Gallery
United States
Over 2 years using the app
Edited August 15, 2019

Dave is incredibly helpful and quick to respond to any questions you may have. The dimensional weight calculations are very accurate if you spend a little time properly setting it up. Now that we use it, I could not imagine running our shipping calculations any other way. Dave and team always respond within a business day, which is a nice change from many developers. Great service! A+

Acuity Instruments
United States
About 2 years using the app
Edited February 3, 2022

This app has been a game changer for our store. It is very easy to configure and support is top-notch. Anytime we've had a question we get an answer right away. We are using this app on two store-fronts and we couldn't be happier with the results. Update: Dave continues to go above and beyond to help us whenever we need it! We could not run either of our stores without Boxify.

Designs in Machine Embroidery
United States
About 2 years using the app
September 30, 2019

Our company has been using this app since 2017. The app has worked great to provide real time shipping quotes to our customers and solved a lot of our shipping/pricing headaches. Dave at Boxify has always been extremely responsive in answering our questions and helping us address anything that has come up, which is generally from something we did not input correctly. The app and customer service have been top notch. I highly recommend it.

Ninja Planner
United States
Almost 2 years using the app