Reviews (178)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.

Edited May 16, 2023

This app does what Shopify cannot handle natively: to provide accurate shipping rates. If you are thinking about trying this app, do it. You will not be disappointed. I've been using Boxify for about 5 years, and anytime I had a question or concern, Dave (support) was always there to help. Dave's response time is exceptionally fast, and very detailed. 5 stars!!

Plascon Packaging
United States
Almost 4 years using the app
Edited September 8, 2022

Took me a bit to figure it out but thanks to Dave I now have it! Dave spent the entire day going back and forth with me making sure he answered all of my questions and showing me all the proper settings and my misconceptions. The biggest thing you need to know is that Boxify doesn't take over all of you shipping needs it just gives the proper prices for customers in the cart. Its a shame that Shopify cant do this since all other shopping carts can figure this out. You still have to add all of your boxes in to the Shopify section so you can actually ship the order with the proper box. Once you do this you should be good to go. Boxify also tells you how to best package your orders too. Update! Dave has been awesome! Had a couple issues and he was able to quickly find the root cause, it was all on my side with missing values for a couple products. Love this app! I have tried all the rest and nothing beats Boxify for our needs.

Jps Bears
United States
Almost 4 years using the app
August 12, 2020

my web shop has all sorts of off sizes, so this app has really been helpful to give my customers the most accurate rates. every time we've had a question or small issue Dave has been there to answer our call or reply to our email. we love the app and customer service and highly recommend it to our other small biz friends!

CEREMONIA
United States
Over 3 years using the app
February 17, 2022

Not only is this app a must-have, I have never seen a company's support been so helpful and quick to respond. Highly recommend Boxify for your store!

Bravus Brewing Company
United States
Over 3 years using the app
April 14, 2017

Boxify has been the best solution for our website shipping calculations. Dave is extremely helpful and quick to respond to any questions. Highly recommended!

The Artifox
United States
Over 3 years using the app
November 10, 2017

Best shipping app in the app store. A MUST HAVE for any website. Also great customer support. Thanks Dave!

Optimum Engraving
United States
Over 3 years using the app
November 13, 2023

Fantastic APP. works perfectly. Great customer service. You need this one.

Studio Penny Lane
United States
Over 3 years using the app
February 13, 2016

Boxify's customer service has been outstanding. Any time we have questions, the responses are prompt and very thoroughly. The real-time calculations for us with box size and weight are exactly what we need for our business. It is worth the extra cost to use them. We definitely recommend them!

Tcs Wooden Toys
United States
About 3 years using the app
December 2, 2021

Best app & customer service on the app store when it comes to shipping calculations! This app has been a life saver when it comes to data entry, so simple to configure and use right away! Dave is always our go to guy; the support is phenomenal and the team always gets back to us the same day (Even on weekends). There hasn't been one thing they haven’t been able to solve for us, highly recommend.

Dirt King Fabrication
United States
About 3 years using the app
January 25, 2020

We've had this app for 3 years; worked great and customer service was always very quick in replying and helping solve any issues/answer questions. Decided recently to go with flat-rate shipping so will no longer need this app, but wanted to leave a positive review on here because it worked great for when we needed it.

Mystical Earth Gallery
United States
About 3 years using the app