Reviews (141)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its precise shipping cost calculations, which save money and enhance customer satisfaction. It's especially useful for businesses with complex shipping needs, offering detailed customization and integration with multiple carriers. The support team is noted for its responsiveness and efficiency in handling setup and troubleshooting, making it a valued asset for e-commerce operations.

Edited September 18, 2019

Our products vary in size from very small to large, and calculating dimensional weights online for shipping has been very problematic. Further complicating things is that we have an API between Shopify and our POS system which created additional hurdles.

Dave at Boxify has been just excellent to work with...very responsive and consultative. We now have box calculations that work perfectly every time, thus assuring our customers that they are getting accurate and fair shipping costs when ordering. Boxify enables us to control all the variables from box cost, mark-ups, packing charges, etc.

This is a great app and well worth the expense!

The Annapolis Pottery
United States
About 1 year using the app
Edited April 19, 2019

I always always always receive EXCELLENT support from Dave, like none other, complete with screenshots and troubleshooting logs etc. And the app is just so great, it's saved us loads of money, that I know for sure! Just wonderful!

JAW Products, Inc.
United States
About 1 year using the app
August 9, 2018

This is by far the best app for your e-commerce store. If you only have one app this should be it. This app perfectly calculates shipping costs to the penny in your shopping cart even when there are 5 or 6 different size items. It even has the ability to calculate for USPS Flat Rate Boxes. We have 3 different Shopify stores and offer free standard shipping at $49. but we try to encourage customers to upgrade to priority or express mail and pay exactly what it costs us to ship saving us thousands of dollars. We have well over 10,000 shipping calculations a month which is one of the highest plans but the savings, in the long run, is incredible. What you also get is round the clock support from Dave and his crew who couldn't be happier to help. We have now been using the app for over a year and get about 350 orders a day and never have the estimated shipping costs been off by more than a few dollars even on express orders across the country. If you have a lot of SKU numbers like we do (5000) it will take a while to set up, but its well worth it.

Pellet Stove Parts 4less
United States
12 months using the app
November 20, 2023

Hands down the best customer service I have ever received from a subscription software. Every time I have had a question related to shipping rates, my configuration of my Boxify settings, optimal box dimensions, etc, Boxify has been there to answer my questions.

I honestly don't normally leave reviews for things, but I've been so blown away by Boxify's customer service (on numerous occasions) that I feel obligated to let other's know! Special thanks to Dave for all his help!

Rink Rabbit
United States
12 months using the app
April 25, 2023

I’ve been paying $250/mo and using this app for a while now. THREE TIMEA they’ve changed things around and the box size printed on the packing slip either disappears entirely or prints useless info. This last time I messaged support and their answer is that the app is not designed to print box sizes on the packing slip and I need to learn liquid coding to make it work. So HOW are my employees supposed to know what box to pack in?? The whole point of apps is so I DON’T HAVE TO learn liquid coding. Deleting app. Cost isn’t worth the trouble especially when it DOESN’T WORK for the one job I need it for.

Hale Pua
United States
12 months using the app
October 1, 2018

Boxify saved us from our constant shipping miscalculations. Honestly, before Boxify our shipping was hardly ever accurate, after Boxify we're happy campers and our saving both our customers & ourselves money! Accuracy is key people! Also, whenever we've needed assistance with the app - Boxify support has been happy & quick to help. 5 stars!

WAAM
United States
11 months using the app
August 31, 2018

Huge help for our company. We ship bulky items and have always had issues with losing money on precalculated online shipping rates for our customers' orders. With the Boxify team's help available seemingly whenever we need it, we have dialed in our shipping for accurate rates that don't over charge our customers or undercharge. It's a great app with a great team behind it. Dave @ Boxify is awesome. High recommended.

Corainc
United States
11 months using the app
October 1, 2021

Boxify has been a life-saver for us! We have so many different variations of products in different sizes and mediums and Boxify allows us to easily enter product dimensions (which Shopify surprisingly doesn't offer) so that shipping can be properly calculated. Their customer support is top notch and they've helped us troubleshoot several issues we were having. The one thing I recommend for Boxify for the dimensions to be carried over when a product is duplicated in Shopify (might be a Shopify feature request). But we are so thankful for Boxify and all it has done for our business!

AaronChang.com
United States
11 months using the app
August 18, 2016

Great app that solved our shipping challenges. The team is incredibly responsive and always willing to help!

Bittree
United States
10 months using the app
March 14, 2022

Shopify does not allow you to use multiple box sizes. Boxify does. Boxify will allow you to configure multiple boxes and then from each individual product page on your store configure the size of the actual product. When a customer checks out on your store, boxify will use the size information that you input on the product page to figure out how many items will fit in a box and select the best box to use. This brilliant app gets around one of the major limitations of shopify. Their customer service is also top notch and they are extremely helpful in helping with product size configuration and setup questions. I would highly recommend this app to anyone that uses multiple size boxes on their storefront....everyone.

Mode Designs
United States
9 months using the app