Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating customizable product bundles and gift boxes, enhancing the shopping experience and boosting sales. It offers features like step-by-step customization, conditional logic, and seamless theme integration. The app is versatile, reliable, and works well across various product types. Merchants also praise the responsive and effective customer support, which enhances their back-office experience.
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The guys couldn’t have been more helpful during our set up. Any small issues were resolved straight away and we’re really looking forward to using bundle builder on our store
Hey there Lylehill Farm and team!
The team had a wonderful time help you out! We're glad that we were able to fix everything during set up. We will continue to work on ...
We have been using this app for nearly two years, and it has proven to be a reliable and valuable asset to our business. The support team—Lauralynn, Rafael, Bunny, Myam, and Arcealito—has been exceptional, consistently providing quick and effective responses to any issues we've encountered. Their dedication to building a great product and helping their clients succeed is evident.
The back-office ...
Hi Tom,
Thank you so much! The fact that you've built your business around our app is an honor we take incredibly seriously. We aim to be excellent partners to you, and are ...
I've been a customer of Shopify for years with several businesses. This is the best box builder, gift builder app. I had a couple of questions about it and Bunny is awesome with support. Patient, kind and funny. When you are stressing about your website the last thing you want is rude customer support.
I am going to use this app for my other business, as well. If you have a question, don't ...
Hey there Weirdoughs team!
Thank you so much for your kind and helpful feedback. Bunny had a great time helping you out! We're glad that you received the support you needed, ...
Edited from 1 star:
Our business encountered some very frustrating issues with the app that have recently been resolved. The process was lengthy due to back and forth communication and trying to determine which side the issue was on. I initially wasn't happy with the responses we got from Bundle Builder requesting help. That being said, as soon as Hannes from the customer service team reached out ...
Hi Hilary, I'm so sorry about the poor experience you've had with us. It's true that the technical issue isn't actually being caused by BundleBuilder, but we definitely could ...
We've tried all of the bundle apps from the store and this is hands down the best value. It's probably has 90% functionality of all other apps with a reasonable pricing structure where you are not locked in paying for the revenue the app assisted to generate. It also has a ways to customize the experience which other apps mostly missing. Highly recommend.
Hi there FlightSimBuilder and team!
Thank you so much for taking the time to share your experience with our app! Your recommendation will surely take us a long way.
If you ...
Really straightforward app to install and set up; great upgrade and excellent customer service - wouldn't hesitate to recommend!
Hi there Irish Design Shop and team!
Your recommendation is highly appreciated! We're glad that you had an amazing experience with our app and the customer service we provide ...
Solid app. I usually dont have a problem and if there any glitch, developer takes care pretty fast any issues.
Hey there Yuti Gift Box and team!
Thank you so much for taking the time to leave us a review! Your support helps us a lot and we appreciate it a lot.
If you need any ...
After the new release, the app is not supporting to any 3rd party payment gateways. Also support is very bad and not helpful.
Hi, thanks for your review. We are now using the Shopify Bundles API, which only works with Shopify Payment processing. We will ensure to communicate that to our merchants in ...
Thank full for this app and also the costumer care is great. Thank you!
Hey there IKDANKJOU Team!
I'm glad to hear that our support team was able to help you out! We take pride in making sure that our merchants get the support the support they ...
Excellent support, bon suivi, rapide et très professionel.
Un gros merci
Hey there Sexy Surprise and team!
You just made our day with this amazing review! We're thrilled to hear that our support team was able to help you out. If you need anything ...