Reviews (179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order values and customer engagement, especially during holiday sales. It offers extensive customization for creating personalized bundles, which is popular for gift-giving. The app is easy to install, integrates seamlessly with Shopify, and operates reliably. Customer support is responsive and effective in resolving issues. Ideal for various industries, the initial setup effort is considered worthwhile for its benefits in order processing and customer satisfaction.
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Great app and great customer service that pays a lot of attention to customer satisfaction. Thank you :)
Thank you for your review! Our team's No.1 priority and focus is your satisfaction, and we are glad to be able to help!
Please let us know if you need help with anything else.
This app is a great option for box building as it's intuitive and easy to use. The support help is very fast and detailed in their responses!
Hi Era Design!
We love your builder so far! Using our app to help customers create a 💍custom ring design is so cool. We hope you and your customers love it! Shoot us a note if you need any help!
We've been using the app for over a year now and it's been really good. We haven't had any problems with it and Jalal was great at helping me edit the builder.
Thank you for this fantastic review and sticking with us for so long! Great to hear Jalal (or, as we sometimes call him, "The Wizard") worked his magic to take your builders to the next level.
Been using this app for several months now. It's been really easy to set up and use! The tech support team is really helpful and responsive. Keep up the good work guys. Highly recommended!
Hello Essuli! Thanks for leaving a review. We love your implementation-- you've included such helpful instructions and really made sure the styling reflects your brand. If you ever need more help, we are here for you!
This is an amazing app!! Our costumers love it because it's a new way to buy!! The support team is also incredible!! They have helped me everytime i needed it.
Wow, thank you! We really love working with you, too!
Thank you very much Hamza! for your interest and help. You did a great job and it's a pleasure working with you. I'll take your advice into consideration and it's nice to have someone like you always an email away.
Thank you! With his ability to seemingly be everywhere and do everything at once, we're sometimes not sure if Hamza's man or myth. Either way, I'll make sure to pass on your message!
J'utilise cette application depuis plus d'1 an. Malgré quelques soucis de bugs, l'équipe de Box Builder est très réactive et vous accompagne pour trouver la meilleure solution.
Hamza was a huge help in getting this set up, and it now works well. I had an order the first day it was set up. thank you!!
Go you, having an order on your first day!
Thank you for reviewing our app! Our app is perfectly suited for products like yours, a wide variety of options to create beautiful custom gift boxes!
We are here for you if you need any support! Good luck with holiday sales!
Solid app with exceptional customer service. Any questions are always attended to immediately by their friendly support team!
Thanks so much for your review!
We are honored to be a core part of your business! Your use case of our app to support your "Build a box" experience is clean and easy.
Should you ever need any help, you know where to find us! Thank you!
UPDATE 5-20-22: I loved Boxbuilder before, but I am officially now their biggest fan. I had a a big issue that I could not fix on my own and have a BIG launch tomorrow. I was close to tears thinking after weeks and months of planning that I would not be able to launch if I could not get a hold of the developers. Well, after sending several emails, Hamza responded. It is the middle of the night where he is (I think) and he got up and out of bed and interrupted his sleep to help me. NO ONE has customer service like that these days. He saved my launch. He saved me from having a nervous breakdown and he did the most decent thing ever, he helped out a fellow human. These guys go above and beyond for you. OH and I LOVE the app itself. It is THE BEST way to increase average order value out there. It is beautiful and makes shopping so fun for the customer. I could not sell my products without it! You will love it too!
------ Boxbuilder is one of my favorite apps for so many reasons. The customer support is amazing. I have worked with many apps over the years and these guys actually care about working with you and will go above and beyond for you. The app itself is so incredibly versatile and makes upselling extremely easy. With boxbuilder, upsells don't feel like upsells. They feel like the customer is supposed to be building a box full of goodies. I highly recommend this app!
Wow, thank you for this glowing review! Want a job on our marketing team? ;)
Seriously though, we're so happy we could deliver such a great experience. We strive to make a powerful positive impact for our merchants, so hearing this just makes our day!