Reviews (178)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating customizable product bundles and gift boxes, enhancing the shopping experience and boosting sales. It offers features like step-by-step customization, conditional logic, and seamless theme integration. The app is versatile, reliable, and works well across various product types. Merchants also praise the responsive and effective customer support, which enhances their back-office experience.

November 17, 2023

We've used this app on our gift site for nearly 3 years. It's one of the most used features on our site as it allows customers to build their own box. We've had no issues thus far and are happy to continue using it.

Box of Zeal
United States
Over 2 years using the app
Staytuned replied November 22, 2023

Hi Box of Zeal team, we are delighted to be a core part of your business! Your use of the app is a wonderful example of how to use our app to delight customers and increase ...

September 28, 2020

I spent months trying to find the perfect "build a box" app and am so glad I came across Box Builder. They're the only app on the market that truly is a customizable builder with various steps. The team at Box Builder (specifically Andy) is amazing to work with -- they fix anything within a couple of hours and are so responsive to any questions I have. I recommend Box Builder to ANYONE looking ...

Lotte321
United States
Over 2 years using the app
Staytuned replied September 28, 2020

A big thanks from us for your review and for working with us over the last few days! Best of luck with the launch!

May 21, 2021

Love the Box Builder interface on our website - very clean and a great user experience. Plus, Customer Support is fantastic! The team is incredibly responsive, making set-up and troubleshooting a breeze!

Lēto Foods
United States
Over 2 years using the app
August 23, 2022

We purchased boxbuilder for our 400+ products. What we like about this app:
- ease of use/set up : everything is intuitive, you do not need to be an expert to configure the app. It's also quick to set up.
- built-in options to customise the app the way you like
- speed: we were afraid the app would lag or slow the process of choosing products to add in the bundle as we have several hundred ...

Luciole et Petit Pois
France
Over 2 years using the app
Staytuned replied August 29, 2022

Merci!!

We are so appreciative that you wrote a review for us, especially that you wrote such a detailed review for us.

Our app can be so helpful for merchants with large ...

November 6, 2023

Honestly been great! It is a key component on how people order through my website. Never had any problems with the app. Highly recommend !

Dave's Meal Prep
United States
Over 2 years using the app
Staytuned replied November 15, 2023

Thank you, Dave! It's been an honor to have been a central part of your business the past few years. We love the creativity you've used to make our app work so well as a tool ...

December 1, 2021

Really easy to set up and the customer service is great. Super helpful and even took on my suggestions when i gave it to them.

RAPSCALLION_SODA
United Kingdom
About 2 years using the app
February 1, 2022

This is the perfect app if you are looking for customers to be able to build your own gift box within your website. Can select when products you include and the steps. Makes it easy and gives customers a good experience. Support has been helpful in answering my questions and helping me.

Petite Co au
Australia
About 2 years using the app
Staytuned replied February 16, 2022

Thank you for taking the time to write this review! Our team learned a few things from answering your questions, so it looks like we're actually helping each other.

May 9, 2022

J'utilise cette application depuis plus d'1 an. Malgré quelques soucis de bugs, l'équipe de Box Builder est très réactive et vous accompagne pour trouver la meilleure solution.

Ô les Box
France
About 2 years using the app
October 15, 2020

I required an App that allowed my customers to build a box of products, starting with the required item of the box itself before they could proceed to adding products. When researching the right App for me, I noticed this feature seemed to be missing from other similar Apps. The Box Builder has met every need in terms of creating the best build-a-box experience for my customer. I'm in no way tech ...

The Parcel Edit
Australia
About 2 years using the app
Staytuned replied October 16, 2020

Thank you so much for the review! The site looks great, plug away!

January 3, 2022

This app is both customer and merchant friendly in ease of use. The support team is really amazing - I've had a couple difficulties with my builders and the team has been committed on multiple occasions to troubleshooting and walking me through options that are most applicable and beneficial to my store.

shop.txiki
United States
About 2 years using the app
Staytuned replied February 14, 2022

Thanks for your great review! We loved working with you. I think we may have learned just as much from helping you as you learned from us!