Reviews (174)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating personalized bundles that enhance the shopping experience, especially during promotions and holidays. It's praised for its user-friendly interface, easy installation, and seamless Shopify integration. The app offers customization options and conditional logic for product selection. Exceptional customer support is frequently highlighted, with quick and effective assistance. Merchants value its robust features and reliable performance.

Edited May 31, 2024

I use this app to create an experience for customers where they can feel like they are packing their own gift box to spoil someone special in their life. I've had very good support from the team with giving advise on how to use the app best. They even take the time to do video calls and screen sharing at a time convenient to their customers - even if that means very early hours for them.

Update: More than 3 years using this app and there’s just nothing else like it. Great user experience. The team makes the effort to understand their clients crucial features and assists to make sure the app works perfectly. Very happy! Thank you

My Starlings (Pty) Ltd
South Africa
Almost 3 years using the app
Staytuned replied December 7, 2021

So happy we were able to help you!! As past merchants ourselves, our entire goal is to make your job easier. We use the early mornings as an excuse for more ☕ !!

November 7, 2023

Excellent app! Works great for our customers to create their own 12,24, or 48pc box of hand selected chocolates. Easy to use, easy to install, great customer service, very happy with this app for our store. Highly recommend!

Dorinda's Chocolates
United States
Over 2 years using the app
Staytuned replied November 21, 2023

Thank you! It's been our honor to support your biz the past few years. As chocolate lovers, we know how special it feels to be able to curate a personalized box of chocolates!

We know what is on our holiday wish list!

December 6, 2021

Awesome app and customer service!! The only one in the entire app store which functions the way we needed it. The team did every customization to make it fit to my custom theme and nothing was too much to ask :) Definitely an app we will keep for a long time!

Lockenbox.com
Germany
Almost 3 years using the app
Staytuned replied December 7, 2021

We are tickled to read this review! Thanks for the shoutout on the app functionality and our team! 🎉

April 25, 2022

Yes, it's technology. But the difference here is 100% the people behind this APP! They are amazingly helpful. Punctual and informative troubleshooters.
Seemingly able to make any tweak needed. I am already shouting their praises IRL, figured I better give them the thumbs up here too. I feel that they will continue to improve the APP and am glad I have it in place now.

Copper River Fish Market
United States
Almost 3 years using the app
Staytuned replied May 3, 2022

It's been a true delight working with you and helping you launch Copper River on Shopify! We're excited to see you soar. Anyone reading this, try their fish, it is DELISH!

September 28, 2020

I spent months trying to find the perfect "build a box" app and am so glad I came across Box Builder. They're the only app on the market that truly is a customizable builder with various steps. The team at Box Builder (specifically Andy) is amazing to work with -- they fix anything within a couple of hours and are so responsive to any questions I have. I recommend Box Builder to ANYONE looking for an app for customizable gift boxes, build your own kits, or just bundles in general. This is the best $20 a month you'll spend on Shopify Apps and will save you THOUSANDS of dollars that you would spend on a developer.

Lotte321
United States
Over 2 years using the app
Staytuned replied September 28, 2020

A big thanks from us for your review and for working with us over the last few days! Best of luck with the launch!

November 6, 2023

Honestly been great! It is a key component on how people order through my website. Never had any problems with the app. Highly recommend !

Dave's Meal Prep
United States
Over 2 years using the app
Staytuned replied November 15, 2023

Thank you, Dave! It's been an honor to have been a central part of your business the past few years. We love the creativity you've used to make our app work so well as a tool for ordering custom meal boxes. We are always here to help as your business keeps growing!

May 21, 2021

Love the Box Builder interface on our website - very clean and a great user experience. Plus, Customer Support is fantastic! The team is incredibly responsive, making set-up and troubleshooting a breeze!

Lēto Foods
United States
Over 2 years using the app
December 1, 2021

Really easy to set up and the customer service is great. Super helpful and even took on my suggestions when i gave it to them.

RAPSCALLION_SODA
United Kingdom
About 2 years using the app
February 1, 2022

This is the perfect app if you are looking for customers to be able to build your own gift box within your website. Can select when products you include and the steps. Makes it easy and gives customers a good experience. Support has been helpful in answering my questions and helping me.

Petite Co au
Australia
About 2 years using the app
Staytuned replied February 16, 2022

Thank you for taking the time to write this review! Our team learned a few things from answering your questions, so it looks like we're actually helping each other.

May 9, 2022

J'utilise cette application depuis plus d'1 an. Malgré quelques soucis de bugs, l'équipe de Box Builder est très réactive et vous accompagne pour trouver la meilleure solution.

Ô les Box
France
About 2 years using the app