Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating customizable product bundles and gift boxes, enhancing the shopping experience and boosting sales. It offers features like step-by-step customization, conditional logic, and seamless theme integration. The app is versatile, reliable, and works well across various product types. Merchants also praise the responsive and effective customer support, which enhances their back-office experience.
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The app is not working well, lots of bugs and you will face problem with your inventory and of course the support is slow like the app slows down your website.
Hi there! We have recently updated our app and have very few bugs! If you want to give us another try, we are here and ready to help 🫡
This app is amazing as is but we're really giving this review for how helpful the developer and the team is. We need to really customize our experience out and were struggling to see how we could make this work best for our very specific needs. We figured before we hired someone to customize further we'd reach out to the team to see how they could help and they have been AMAZING. They have gone ...
Thank you so much for such a kind review!
Great app. Recently experienced some glitches with inventory updating but we were able to get the situation resolved. We much appreciated the great customer service!
Thank you so much for your amazing feedback! We're glad to hear about your satisfaction with the customer service you received. Please let us know if you need help with ...
We've been using the app for over a year now and it's been really good. We haven't had any problems with it and Jalal was great at helping me edit the builder.
Thank you for this fantastic review and sticking with us for so long! Great to hear Jalal (or, as we sometimes call him, "The Wizard") worked his magic to take your builders ...
Great app! I used it so that customers could choose a box size of 2, 4 or 6 bottles of cocktails and then select whichever cocktails they wanted from a list of 8. The 'add a form step' part let me add a gift message step and also a preferred delivery date. Support was always very efficient and helpful. would recommend.
Thank you so much for the review!
Fantastic app and very satisfied with the contact of the developer! Really values our input and takes action on it.
This app is a great option for box building as it's intuitive and easy to use. The support help is very fast and detailed in their responses!
Hi Era Design!
We love your builder so far! Using our app to help customers create a 💍custom ring design is so cool. We hope you and your customers love it! Shoot us a note ...
I use this app to create an experience for customers where they can feel like they are packing their own gift box to spoil someone special in their life. I've had very good support from the team with giving advise on how to use the app best. They even take the time to do video calls and screen sharing at a time convenient to their customers - even if that means very early hours for them.
Update: ...
So happy we were able to help you!! As past merchants ourselves, our entire goal is to make your job easier. We use the early mornings as an excuse for more ☕ !!
Yes, it's technology. But the difference here is 100% the people behind this APP! They are amazingly helpful. Punctual and informative troubleshooters.
Seemingly able to make any tweak needed. I am already shouting their praises IRL, figured I better give them the thumbs up here too. I feel that they will continue to improve the APP and am glad I have it in place now.
It's been a true delight working with you and helping you launch Copper River on Shopify! We're excited to see you soar. Anyone reading this, try their fish, it is DELISH!
Excellent app! Works great for our customers to create their own 12,24, or 48pc box of hand selected chocolates. Easy to use, easy to install, great customer service, very happy with this app for our store. Highly recommend!
Thank you! It's been our honor to support your biz the past few years. As chocolate lovers, we know how special it feels to be able to curate a personalized box of chocolates ...