Reviews (179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating customizable product bundles and gift boxes, enhancing the shopping experience and boosting sales. It offers features like step-by-step customization, conditional logic, and seamless theme integration. The app is versatile, reliable, and works well across various product types. Merchants also praise the responsive and effective customer support, which enhances their back-office experience.
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The app is not working well, lots of bugs and you will face problem with your inventory and of course the support is slow like the app slows down your website.
Hi there! We have recently updated our app and have very few bugs! If you want to give us another try, we are here and ready to help 🫡
I use this app to create an experience for customers where they can feel like they are packing their own gift box to spoil someone special in their life. I've had very good support from the team with giving advise on how to use the app best. They even take the time to do video calls and screen sharing at a time convenient to their customers - even if that means very early hours for them.
Update: More than 3 years using this app and there’s just nothing else like it. Great user experience. The team makes the effort to understand their clients crucial features and assists to make sure the app works perfectly. Very happy! Thank you
So happy we were able to help you!! As past merchants ourselves, our entire goal is to make your job easier. We use the early mornings as an excuse for more ☕ !!
Excellent app! Works great for our customers to create their own 12,24, or 48pc box of hand selected chocolates. Easy to use, easy to install, great customer service, very happy with this app for our store. Highly recommend!
Thank you! It's been our honor to support your biz the past few years. As chocolate lovers, we know how special it feels to be able to curate a personalized box of chocolates!
We know what is on our holiday wish list!
We've used this app on our gift site for nearly 3 years. It's one of the most used features on our site as it allows customers to build their own box. We've had no issues thus far and are happy to continue using it.
Hi Box of Zeal team, we are delighted to be a core part of your business! Your use of the app is a wonderful example of how to use our app to delight customers and increase your AOV! Excited to continue supporting you as you grow and start using more personalization features!
-Lauralynn
Great app. Recently experienced some glitches with inventory updating but we were able to get the situation resolved. We much appreciated the great customer service!
Thank you so much for your amazing feedback! We're glad to hear about your satisfaction with the customer service you received. Please let us know if you need help with anything else, we're here whenever you need us!
Honestly been great! It is a key component on how people order through my website. Never had any problems with the app. Highly recommend !
Thank you, Dave! It's been an honor to have been a central part of your business the past few years. We love the creativity you've used to make our app work so well as a tool for ordering custom meal boxes. We are always here to help as your business keeps growing!
Great app. Fantastic support. 5 stars.
Thank you so much! We always love talking to you. Happy to help!
Support is great.
I had some trouble with my load speed and the team were very quick to help. They suggested areas for me to improve my box builder.
I appreciate approach the fast action. Thank you so much!
Thank you so much for this amazing review! We are glad to hear that our team was able to provide a quick answer to your inquiry and provide suggestions to improve your builder. You definitely made their day with this awesome review!
Please feel free to reach out if there is anything else we can help you with! Cheers!
Wonderful support team! Great functionality. Hugely profitable app! We have used for nearly two years and are extremely happy with the overall experience.
We, like you, hard working people, working hard. Building skills, all skills, communication skills, box building skills.
We love that you love us, and hope you love that we love you. Thanks for giving us encouragement! Now, we are going to order the Bad Ass Women blend ;)
(For anyone out there looking to get inspired, read the about page of the RoosRoast team, https://roosroast.myshopify.com/pages/aboutroosroast, then create your own gift box, https://roosroast.myshopify.com/apps/builder?b=1o0fc60FFC1ggk0nijtcTRgJ <3
I've had a great experience with BoxBuilder. It works really well for my build your own gift boxes. I like the wide selection of features and options, they're all are quite logical and easy to set up yourself. When I've struggled on my own, the Support team has been helpful and quick. The layout on my site looks professional and is easy to navigate for my customers.
Thank you for an Inspirational review! We really love reading these kinds of comments about our app, it helps fuel our motivation to be better!
If you have anything else in mind that you need help with, you know where to reach us! Cheers!