Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating customizable product bundles and gift boxes, enhancing the shopping experience and boosting sales. It offers features like step-by-step customization, conditional logic, and seamless theme integration. The app is versatile, reliable, and works well across various product types. Merchants also praise the responsive and effective customer support, which enhances their back-office experience.
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Great app! I used it so that customers could choose a box size of 2, 4 or 6 bottles of cocktails and then select whichever cocktails they wanted from a list of 8. The 'add a form step' part let me add a gift message step and also a preferred delivery date. Support was always very efficient and helpful. would recommend.
Thank you so much for the review!
Fantastic app and very satisfied with the contact of the developer! Really values our input and takes action on it.
This app is a great option for box building as it's intuitive and easy to use. The support help is very fast and detailed in their responses!
Hi Era Design!
We love your builder so far! Using our app to help customers create a 💍custom ring design is so cool. We hope you and your customers love it! Shoot us a note if you need any help!
I use this app to create an experience for customers where they can feel like they are packing their own gift box to spoil someone special in their life. I've had very good support from the team with giving advise on how to use the app best. They even take the time to do video calls and screen sharing at a time convenient to their customers - even if that means very early hours for them.
Update: More than 3 years using this app and there’s just nothing else like it. Great user experience. The team makes the effort to understand their clients crucial features and assists to make sure the app works perfectly. Very happy! Thank you
So happy we were able to help you!! As past merchants ourselves, our entire goal is to make your job easier. We use the early mornings as an excuse for more ☕ !!
Yes, it's technology. But the difference here is 100% the people behind this APP! They are amazingly helpful. Punctual and informative troubleshooters.
Seemingly able to make any tweak needed. I am already shouting their praises IRL, figured I better give them the thumbs up here too. I feel that they will continue to improve the APP and am glad I have it in place now.
It's been a true delight working with you and helping you launch Copper River on Shopify! We're excited to see you soar. Anyone reading this, try their fish, it is DELISH!
Wir waren eine Weile zufrieden mit der App. Aber leider häufen sich in der letzten Zeit die Bugs und es ist sehr mühsam die die Ordnung der Produkte im Builder zu gestalten und zu übewachen. Die App hat plötzlich Produkte wieder rausgestrichen, welche wir mühselig wieder integrieren mussten. Wir wechseln die App.
Thank you for your honest review. I'm concerned about the issue you reported of products suddenly being removed. We have not experienced this before; we also checked our logs and confirmed that nobody removed these manually. I will reach out to you directly to see if we can get to the bottom of this and hopefully turn this experience around for you.
- Hannes Bez | Director of Customer Experience - BundleBuilder
Excellent app! Works great for our customers to create their own 12,24, or 48pc box of hand selected chocolates. Easy to use, easy to install, great customer service, very happy with this app for our store. Highly recommend!
Thank you! It's been our honor to support your biz the past few years. As chocolate lovers, we know how special it feels to be able to curate a personalized box of chocolates!
We know what is on our holiday wish list!
The app has met my need for a program that allowed customers to select items for their gift box. It's worked well, and when there has been an occasional glitch, the customer service has been excellent. I recommend it.
Thank you for your honest review! We appreciate your feedback, please rest assured that our team is working hard to ensure these glitches are fixed as quickly as possible.
Feel free to reach out if you need our assistance. Cheers!
We've used this app on our gift site for nearly 3 years. It's one of the most used features on our site as it allows customers to build their own box. We've had no issues thus far and are happy to continue using it.
Hi Box of Zeal team, we are delighted to be a core part of your business! Your use of the app is a wonderful example of how to use our app to delight customers and increase your AOV! Excited to continue supporting you as you grow and start using more personalization features!
-Lauralynn
There is no support with this app and has a major glitch. Do yourself a favor and DO NOT GET THIS APP.
Hey Studio on Tenth,
We've emailed you to try to help you through this. Our app is fully supported, and we are here to work with you to make a great builder! Thanks for taking the time to review. Hopefully we can work with you over email, or a meeting to sort everything out!