Reviews (1,308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website navigation and improving the shopping experience with its flexible, drag-and-drop interface. It allows for effective cross-selling through tailored menu sections and offers extensive customization options to match brand aesthetics. The app is noted for its reliable performance and minimal post-installation adjustments. Customer support is highly praised for its responsiveness and helpfulness, even for merchants using the free version.

July 30, 2023

I would give zero start if I could, I wasted a whole afternoon on this app and the entire mega menu just disappeared by itself without me clicking on anything. And I had to spend so much time building it because the save button doesn't work, it works sometimes but most of time the setting just revert back by itself after saving. I'm a software engineer and never saw an app horrible like this.

Radlmann Family Ranch & Highlands Spring Farm
United States
20 days using the app
Buddha Apps (Zero Carbon) replied August 17, 2023

Hi,
I'm really sorry you feel so disappointed by the experience with our app.
 This is not the experience we want to deliver and we tried to make it right and investigate the issue, but you've already uninstalled our app. The only thing I can think of is that you worked on creating the menu, but never saved the menu during the process and got disconnected from the server.

Again, I'm so sorry the experience with our app was not what you expected.

February 24, 2018

Does not even load on shopify. Keeps getting stuck and failing in redirecting loop.

Redline District Co
Canada
19 days using the app
July 2, 2019

I used this to add a top level menu to link across my sites and my shop. Thanks to the devs who worked on this product in order to fill a void. It saved me a lot of time not having to create my menu manually and test the compatibilities across browsers and form factors.

Flawless Online Shop
Philippines
About 17 hours using the app
Buddha Apps (Zero Carbon) replied July 15, 2019

Thank you so much for the great review :) it means the world to us and we are happy that the app is actually adding up to your store!

Please let us know if we can help you with anything else!

April 27, 2022

Sehr einfach zu bedienende App und zu konfigurierende App. Nach der super schnellen Antwort des Support, funktioniert auch das Mobile Menü einwandfrei.

BARFeGO
Germany
About 13 hours using the app
Buddha Apps (Zero Carbon) replied May 4, 2022

Thank you so much for taking the time to leave this excellent review! We’re so glad we were able to help you.

 We’re here for you anytime!

June 7, 2023

Terrible. Does not work and messed up our theme. When trying to uninstall, still was enabled. Had to reinstall it then disable the app. Worst mega menu ever.

ZiahCare
United States
14 days using the app
Buddha Apps (Zero Carbon) replied June 14, 2023

We tried to contact you several times via email in order to understand and investigate the problem because you had our app installed for 14 days, but never contacted up during this time.
We did check at our end and noticed the app was working fine and applied the menu correctly. Our app does not affect or not mess up the themes. Also, once you uninstall the app all our code is completely removed and it's impossible to still be enabled.

Could you please get back to us via email at support@buddhaapps.com so that we can check the problem at our end. It's important to us that our customers will have a good experience with our services.

September 16, 2021

This is not FREE. When I install the Free Version it is asking for a Discount Code. This is funny! I might, however, reinstall it as soon as I have enough revenue to pay the S19 monthly fee.

LeisureField
Philippines
15 days using the app
Buddha Apps (Zero Carbon) replied September 20, 2021

Hi,
I wrote you several emails showing you that the app IS FREE and that you were never asked to approve charge. Without going through the Approve Charge page, we cannot take your money, this is a Shopify Requirement.

The Discount Code field was there in the install the app page by mistake from when we had the paid plan. But we did not ask you to add a discount code.

We encouraged you to reinstall the app and see for yourself that you will not be asked for money. But unfortunately we received no answer from you.

If you change your mind and give it another try, please let us know.

October 17, 2017

It did not work as shown in the video tutorials. The features shown in the tutorials are for those who have the highest paid plan. The free and medium sized plans didn't work the same way. I couldn't the expanded menu I wanted. Hired a developer from Upwork who did it for less than a year's worth of payments for this app cost.

Awemused
United States
13 days using the app
July 10, 2017

I don't think this app going to help if the majority of your traffic from mobiles.
They got a decent desktop menu with limited configurations, but manageable.
But, Very, very poor mobile menu. Not configurable. The mobile menu must organize differently to use limited space efficiently. This mobile menu is almost same as their desktop menu and the user simply has to scroll down a lot to find what they want.
Simply very bad design for anyone who got few more categories in their menu.
No technical support. They keep advising to go for the third party for even a simple change. But customize an app with a third party developer is waiting for disaster.
By the way, They said there are working on improving the mobile menu and provide help for customizations.

Gflock
United Kingdom
13 days using the app
March 27, 2023

Die App ist super einfach zu integrieren und die Konfiguration ebenfalls. Was meiner Meinung nach noch fehlt, ist eine Auswertung, wie oft ein Produkt aus dem Menü im Warenkorb landet.
Aber trotzdem klare Weiterempfehlung für jemanden der eine solches Menü in seiner Seite integrieren möchte!

shopstartups - Entdecke kuratierte Startup-Produkte
Germany
11 days using the app
Buddha Apps (Zero Carbon) replied April 12, 2023

Vielen Dank für die Bewertung! Ihr Vorschlag wurde an unser Entwicklungsteam weitergeleitet und hoffentlich können wir mit den zukünftigen Entwicklungen Ihre Erwartungen übertreffen.

Habe einen wunderschönen Tag!

Edited November 20, 2018

We started with the free version (Simple tree menu) for our automotive tool store 1SourceTool. It worked well but because we were using a customized theme, as we added additional main categories the main menu & sub-menus would creep past the bottom of the page and we couldn't scroll down to the lowest items on the menu. This appears to be a limitation of our theme, not the app.

We therefore upgraded to the next level and are using the tabbed menu which keeps all of our subcategories at an elevated position with no need to scroll. It is very easy to add/delete/modify items on the menus & sub-menus. We are very happy with this app.

1SourceTool
United States
9 days using the app