Reviews (1,303)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for improving website navigation and enhancing the shopping experience by allowing direct cart additions from the menu. It offers a comprehensive free version and scalable premium options. The app features a user-friendly, customizable interface with drag-and-drop mega menus, multiple design options, and multilingual support. Merchants appreciate its reliability, quick submenu loading, and easy setup. Customer support, particularly from team members like Calin and Anca, is frequently highlighted for its responsiveness and assistance with custom code, available even to free plan users.

Edited December 3, 2019

It's okay. Does what it says it'll do, but the interface is clunky and awkward, and it's missing a lot of the functions that some of its competitors have. A solid entry in the category for sure, but not the best anymore.

CK Swagworks
New Zealand
6 days using the app
Buddha Apps (Zero Carbon) replied December 5, 2019

Thank you for taking the time to write the review.
As my colleague advised, if you encountered any issues with our interface, we can solve it.
As for adding new features, we are working so hard and shouldn't take too long to release the new version of our app with new and exciting features.

Have a lovely day!

July 9, 2017

Doesn't work on FREE membership. They should not be giving out free membership to customers if it doesn't work.

Itouchusa Com
United States
6 days using the app
November 21, 2017

I really wish I could try this – but every time I try it, my browser gives errors about too many redirects. I've cleared my cache, cookies, uninstalled & reinstalled, but no luck.

The Creative Brides
United States
6 days using the app
December 20, 2022

This app is very cool and useful for Shopify stores
And I thank their support team that it is fast and very wonderful.

ZOLVAR
United Kingdom
About 5 hours using the app
Buddha Apps (Zero Carbon) replied December 23, 2022

Thank you for the lovely review and for your appreciation!
We greatly appreciate the time you took to share your experience with our technical support team.

Have a lovely day!


April 1, 2018

that is good choice to making mega menu .

Ozzle
Cambodia
5 days using the app
February 21, 2021

I sent you an e-mail about the installation and you still haven't returned?
Could you please support me for setup?

BabyShoppio
Türkiye
5 days using the app
Buddha Apps (Zero Carbon) replied March 24, 2021

Hi! I spent a lot of time trying to figure it out how can I reply to this review.

We replied each time to your 2 emails with detailed instructions and we received no answer from you. We then tried to contact you again and still no answer. We did all in our powers to help you and we were just ignored.

Honestly I do not know what we could have done differently to avoid such a bad review.

Also, I find it very strange that the same review, the exact words, you put to one of our competitors on the same day.

We are here to help you and we will do our best to do so, but in cases like these we are just blocked.

March 29, 2019

I tried this App and had a couple issues which happens, i was hoping to get them sorted out so I contacted support twice but no reply...
I have since found a cheaper and better Menu App

Mushroom Catering
Australia
5 days using the app
Buddha Apps (Zero Carbon) replied March 29, 2019

We are sorry you didn't have the best experience with us.

We looked through all our emails and all we could find is an email from 24th of March to which we replied but we didn't receive any response back. We did reply to the same email address you contacted us from.

Also one colleague of mine reached you again this morning via email. We also tried to find a new contact email on your website, in case ours got lost on the email you contacted us from, but we didn't find any contact form.

We take our job very seriously and we always reply to all of our clients as soon as possible.
We are eager also to help you create the best menu for your website. So if you are still willing could you please double check if maybe our email got lost in spam, as we learned that sometimes this happens? You can reach us anytime at contact@buddhaapps.com
Thank you and hope to get this sorted as soon as possible!

August 1, 2023

There is NO customer service available. I had a serious question, and nobody was willing to help. Apps like this will stop your workflow and shouldn't be on the app store. If you build your shop, you need a reliable and fast-reacting partner. I can definitely not recommend this app.

Good Vibes Furniture
United States
4 days using the app
Buddha Apps (Zero Carbon) replied August 2, 2023

We did reply to your email describing how to create the menu, I attached a video as well. Also, I noticed that you left an identical 1 star review on one of our competitors page the same day, so it seems quite impossible that 2 different apps that do have customer support available to not answer your requests at all.

December 8, 2016

Wow - what a lifesaver! A Shopify Guru suggested I use the app when my menu lists became too long and cumbersome. My theme doesn't support nested menus, and when I first began my shop, I had no idea I would have so many products! I love my theme and did not want to change themes (nor do the work of changing over, let's be honest!).

This recommendation to use MEGA MENU saved me countless hours of work. Within an hour, (less if you deduct the tea break I took :- )) I had my entire menu with over 50 collection/pages listed redone. And it is beautiful!
I am so grateful! It was intuitive, easy - dare I say it, even FUN! - and I am thrilled with the results. I was looking at a week's worth of work to create a work around that looked good on all devices - voila, like magic, MEGAMENU had it all done in an hour. AND FOR FREE!!!!!!!!!!!!!!!

I'm scared to think what would have happened had I not asked shopify for any ideas they might have. And the GUIDE for setting it up was AWESOME!
I can't thank you buddha app folks enough.

It's rare that something exceeds our needs, much less our hopes, but this really did!
Keep creating apps - you guys are amazing. And the paid plan has so many bells and whistles, I am still reviewing it to see if it might be a good fit.
Hands down my best app!
Mandy

Celestiava Magic
United States
About 3 hours using the app
July 29, 2022

No other menu apps have rivaled this one for us. Not to mention I requested additional customization and the team was on it before I even came in the next day.

Pillow Cube Testing
United States
About 3 hours using the app
Buddha Apps (Zero Carbon) replied August 3, 2022

Thank you so much to this amazing review! We work hard to create good experiences with our app and feedback like this makes it all worth it.

We’re here for you anytime!