Reviews (946)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by clearing stock and increasing basket sizes with features like minimum order quantities and mix-and-match selections. It offers a user-friendly interface for easy product bundling and customization options that match store aesthetics. The app is noted for its stability and simplicity, and customer support is consistently praised for being responsive and helpful in resolving issues and assisting with customization.

June 3, 2020

Super speedy support. Easy installation. Would be even better if there was a way to set up a new parent bundle with separate image and add variants to this without having to set up variant as parent. Also would be good to have an option for a button instead of product image if required.

huggle
United Kingdom
11 months using the app
Edited October 28, 2021

This Bundle app works extremely well - I have been using it for a couple of years and it has been very stable. The support team has also been very quick to respond and very helpful in resolving any issues. I highly recommended it, especially as there is a lot of very poor apps which deal with bundling.

Bree Merryn Art Ltd
United Kingdom
11 months using the app
April 9, 2022

We unfortunately chose the Thimatic’s Upsell app to sell our a-la-carte product in our store. This is undoubtedly the worst Shopify app available today (we use 33 other apps). So many blunders from the development team. They will randomly take their app offline to work on it without any communication to the client during PEAK ordering hours. The result? A big fat “404 Page not found” error for our valued customers. Total lack of communication among the app developer’s OWN STAFF. One of the team members will say the app is working fine and ask for a meeting for us to simulate the error (despite sending multiple screenshots/recordings to them). After showing the error in real time during the meeting to another team member “Mr. Jack”, he says this error is to be expected since they are working on it! So why call a meeting to show the error is happening? We would have given a negative star rating if there was such a thing.

Abela Online
United Arab Emirates
11 months using the app
April 13, 2022

Great app and great support. We use it for our bundle deals. We had some problems but the support fixed it within 10 minutes. thanks.

Aroxfitness
Denmark
11 months using the app
WebContrive replied April 15, 2022

Thank you for your valuable feedback, it’s always rewarding to hear kind words. :) :)

For any queries, contact us through in-app chat or email us at hello@thimatic.com, we are happy to help you.

April 24, 2023

Excellent service support, helped me solve many technical problems, and this plug-in meets my needs very well, thanks to the customer support staff for their help, and such good service, I can only give 5 stars praise. Ha ha ha ha

LetPot's garden
Hong Kong SAR
11 months using the app
WebContrive replied April 26, 2023

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our support team and app.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

June 19, 2020

Perfect bundle app for my needs. Quick and reliable response from the support team to set me up. 5* app.

ebuzz.ie
Ireland
11 months using the app
Edited May 26, 2020

What they don't tell you is that if you use this app, you cannot use any discounts. So, you can kiss all of your sales and marketing promotions you have good-bye. Absolutely, worthless if you want to do any other promotions or discounts at the same time.

Ninja Brand Inc
United States
11 months using the app
WebContrive replied August 3, 2019

Hi, Sorry for the problem you faced. Our logic behind Bundle product discount is by creating draft order otherwise you have to create duplicate product for it so in Shopify they are not giving option to add additional discount code in draft order. So please check this and let us know if you have any questions we are happy to assist you. Looking forward to hearing from you.

Thanks and Regards,
Support Team @ Thimatic

October 15, 2020

Great UXUI and amazing service and support! We liked the page bundles that we can custom insert anywhere in the site.

pantys
Brazil
11 months using the app
October 31, 2018

Great app, simple to use and the customer service is second to none. They helped me quickly customise the app to suit my shop, which was awesome!

Your Guitar Academy
United Kingdom
11 months using the app
April 4, 2023

Great app! Immediately got 2 sales after installing the build a box bundle :) Will definitely keep on using it.

Spoon Moment
Netherlands
11 months using the app
WebContrive replied April 5, 2023

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

For any queries, feel free to contact us at support@webcontrive.com or in-app chat. We are always happy to help you.