Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Reviews (345)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer experiences through customizable product bundles. It features a user-friendly interface with a design editor and manual bundle builder, which help increase transaction amounts. The app is also praised for its excellent customer support, particularly during onboarding, and its reasonable pricing and seamless integration with Shopify themes.

October 10, 2022

Excelente, hizo lo que necesitaba, solo diría que le falta más opciones de personalización en el diseño, pero logré ajustar.

Tribu Hemp LLC, all rights reserved. KALU ™ is a trademark of Tribu Hemp LLC.
United States
11 months using the app
Kitenzo replied October 10, 2022

Thank you so much for your review and feedback! We're so glad to hear that Bundle Builder has been able to accommodate you with everything that you have needed for your store - we can't wait to see your bundles live when your site launches! We will definitely take your feedback about customisation on board, so keep an eye out for future updates :)

January 30, 2021

The app is great, the only problem is I can't see the variants that the customers choose for their bundle. And I need to know in order to create their order

African Dream Beads
United States
11 months using the app
Kitenzo replied February 5, 2021

Thank you for your review! If you would like more visibility, then we would suggest using Multiple SKU bundles. Multiple SKU Bundles offer an itemised breakdown that clearly presents all the product details, quantities, and SKUs. The team would be happy to walk you through your options, just pop us an email. All the best :)

November 19, 2020

THREE THINGS I WOULD CHANGE TO BUNDLE BUILDER APP hello i want to know where can i communicate if i have a question? after that i want to make some comments on what if i could change i would:
the bundles show a price which is not accurate because it depends, once you choose the bundle, which flavor you want hence the price, but if you remove it is is also removed in the subtotal, it would be amazing if its not shown at the beginning but then shown after choosing exactly what you want.
second comment: i hate that you cant use discount codes
third comment: it would also be amazing if the abandoned checkout cart email that shopify send automatically would not be blocked by the app, i think that really helps

PACHIMAMA
Mexico
Over 1 year using the app
Kitenzo replied December 7, 2020

If you want to get in touch with the support team, our email is support@bundlebuilder.app.

We can help with the pricing. The pricing of bundles are variable (that what makes them so good for increasing AOV), but this sometimes leads to prices on collection pages that are unrepresentative of the bundles. We can walk you through your options (ideally changing the price to 'from x').

The discount codes and abandoned cart emails will work on 'Single SKU' bundles, but sadly not currently on 'Multiple SKU'. This is a limitation of Shopify's Draft Orders.

Anything else you need, just pop us an email, we're here and happy to help!

July 18, 2022

I downloaded this app to add a gift-giving section to my website. Harriet and her team were extremely helpful in helping me get the most out of the app. They even reviewed the Bundle I made and sent a support team to help fix some design issues that were happening due to the theme I used. They fixed everything in less than 48 HRS and were extremely transparent throughout the process. I wish more apps were this hands-on, friendly, and helpful! Great job, team! Excited for my customers to start using this!

Full Herizon
United States
19 days using the app
Kitenzo replied July 19, 2022

Thank you so much for leaving us a review! We're so happy to hear the team have been able to help you get set up, and we can't wait to see what you do with your bundles! If you have any problems, or just need some more information on the app, let us know and we'd be more than happy to assist!

November 3, 2021

Great app for offering professional-looking bundles and even better service that included an onboarding call. Couldn't ask for more

Happy Hiking
Denmark
19 days using the app
Kitenzo replied November 3, 2021

Thanks so much for taking the time to leave a review. So glad you enjoyed the onboarding call and that you're happy with your bundles. Anything you need - just let us know!

September 6, 2022

It works, took a while to personally sort out our needs and the look and feel, however saying that the acutal functionality of the product work very well and we are using it in our online store.

Warner's Traditional Sweet Shop
United Kingdom
10 months using the app
Kitenzo replied September 7, 2022

Thank you so much for your review of Bundle Builder. We're loving your 'Pick n Mix' bundles of sweet treats on your store!

Edited July 23, 2020

Doesn't work the app won't let you save bundles which are the essence of the app, also support stopped answering after realized they had no idea what to do.

MUNDO IN
Mexico
10 months using the app
Kitenzo replied July 24, 2020

Thank you for your feedback. Sadly we have been unable to trace any previous communications from you, however I have just reached out to you directly as we are very keen to help you resolve the issue you flagged. We’re hoping to hear back from you so we can get the app set up correctly on your store.

March 28, 2021

Generally okay. The app does what we needed it to do. We wish the app was faster in loading and in processing the order.

Amalfi At Home - Italian Food Ready to Eat - Just Heat
United Kingdom
10 months using the app
Kitenzo replied April 7, 2021

Hello Amalfi At Home - Thank you for the review on Bundle Builder. Our support team have been in touch with some configuration options to help improve your experience. Feel free to reply anytime if you would like some further help. All the best

July 11, 2023

We use this to create a Pick n Mix Bundle. It works really well and the team are very quick to respond if there are any issues.

The only downside is that it uses the Shopify discount functionality so customers cannot use discount codes when buying the Pick n Mix.

CheeseO's
Ireland
9 months using the app
Kitenzo replied July 13, 2023

Thank you for taking the time to leave us a review, CheeseO's team! We're thrilled to hear that Bundle Builder has been a great fit for your store's needs, and that the team have been responsive in addressing any issues that have arisen.

We appreciate your feedback regarding the use of discount codes, and this is definitely something we will take into consideration as we continue to improve the app's functionality. Thanks again for sharing your experience with us, and for choosing Bundle Builder!

July 5, 2019

I've been really pleased so far with this app and the developers have been fantastic. We did find a small problem that only started occurring after about 6 months but the developers helped rectify the issue within a couple of hours (despite being on opposite sides of the world to each other). Excellent customer service. Thanks so much!

Little Eco Shop
Australia
8 months using the app
Kitenzo replied July 8, 2019

We're so glad that you're pleased with our service. Thank you for your review of Bundle Builder!