Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
June 7, 2021

Worked perfectly. Support responded very fast and was helpful. Did need some outside coding support to achieve the exact look and feel.

Hilo Nutrition
United States
About 1 year using the app
Kitenzo replied June 7, 2021

Thank you so much for your feedback! It was a real pleasure to help you set up your bundles, and don't hesitate to reach out again if there's anything else you need in the meantime. Thanks again, and take care!

Edited August 26, 2020

Love this App, really easy to use and does just what I wanted. The ability for customers to create their own bundles. When I got stuck they were really helpful and got straight back to me. Perfect!

Miller & Co
United Kingdom
About 1 month using the app
Kitenzo replied August 27, 2020

Thanks for much for your 5 star review. I'll pass on your comments to our support team too. So glad you're enjoying using Bundle Builder!

February 6, 2023

the UX interface makes it so easy to build out bundles. and the support team is absolutely amazing. Have seen it increasing our AOV orders, so I'm excited to launch seasonal promos and BYOB bundles moving forward!

Wink Formula
Singapore
11 months using the app
Kitenzo replied February 6, 2023

Thank you so much for your 5* review, Wink Formula! It's awesome to hear that you've found the app super easy to use and enjoy the UX interface - ensuring the design is accessible is a big priority for us! It's also incredible to hear that you've seen an increase in AOV with Bundle Builder - we can't wait to see more of your bundles live! We will pass on the lovely feedback to the support team, and I'm sure they'd be more than happy to hear from you again if you needed any further assistance! Happy bundling 🙂

November 4, 2021

Exactly what I was looking for! I was able to offer several items in one bundle with no limit! The layout is clean and matches the store. Support is also great and super helpful! It's a must-have app and well worth the cost.

Douglas Lynn
United States
2 months using the app
Kitenzo replied November 4, 2021

Thanks for your 5 star review! So happy to hear Bundle Builder was able to fit your requirements for bundling, and that you got the support you needed from the team here at Eight. Anything else you need, just let us know - we're here and happy to help! :)

June 7, 2021

Handsdown the BEST app for easy and professional product bundles! We use Mintsoft as our 3PL and I struggled to find an app that would feed through bundles until now. The support team are incredible, so helpful and knowledgable and nothing is too much trouble. Wish I found this app years ago!

Spectrum Collections
United Kingdom
5 days using the app
Kitenzo replied June 7, 2021

Wow, thank you for leaving such a wonderful review! We're so pleased to be the best bundling app you've tried, and we're really proud of how well Bundle Builder works with third-party systems. Feel free to reach out if there's anything else you need (incidentally, our Customer Support Manager is a huge fan of your Disney collection and is especially keen to help!) - thanks again, and take care.

September 21, 2020

I'm just now setting up this app - I'm excited to use it because it's the only app I've found that will report by product SKU, rather than by bundle. So far the customer service has been amazing - step-by-step instructions to make the design tweaks I was looking for. It's such a breath of fresh air to get support like this!

For Now
United States
About 1 month using the app
Kitenzo replied September 21, 2020

Thanks so much for your 5 star review! We've been working hard on our documentation, so glad you have found it useful. Anything you need, let us know, we're here and happy to help :)

October 2, 2020

Awesome, awesome, awesome. Worked out of the box, super easy to set-up without much help (though they have a fairly extensive onboarding / help docs). Lots of customizations and uses your site's existing styles. Looks sleek on the site, loads relatively quickly (doesn't look like a "third party app"). Eager to see how customers use it!

Tekuno
United States
16 days using the app
Kitenzo replied October 13, 2020

Thanks so much for your 5 star review, and so glad you're enjoying using Bundle Builder. Hope your customers enjoy using it too! :)

January 5, 2023

I was looking for a specific layout for my bundle and couldn't figure out how to get what I wanted. I reached out and waiting a few days to hear back. I work in customer service so I understand the need to be patient some times with this. someone reached out and a matter of minutes had the app doing what I was looking for! Very pleased with their customer service!

Create Cafe
United States
5 days using the app
Kitenzo replied January 6, 2023

Thank you so much for leaving us a review! We're super glad that we could help you achieve exactly what you were hoping for with Bundle Builder and your build your own macaron boxes! We'd love to hear from you again if there's ever anything else you need - just drop us a message :)

August 8, 2022

Absolutely fantastic product! Was a little hard to wrap my head around some of the settings to get the look and functionality right for our customers, but the excellent customer service and assistance provided by the team is brilliant and all issues were resolved promptly and professionally.
Better descriptions for the settings is all this app is missing and why I have not given it a 5 star review

Off-grid Collective
New Zealand
Kitenzo replied August 11, 2022

Thanks so much for leaving us a review! We're so glad that you're enjoying using the app, and that the team have been able to assist with any issues you had. We'll definitely take your feedback regarding the descriptions on board, and would love to get some more input - a member of our team should be in touch soon to ask!

February 10, 2021

Only used a week, but have seen double the sales for our Build Your Own Smoothie Kit— so it's def working! The support had been great as well— super helpful and willing ti troubleshoot with you instead of saying "you'll have to hire someone else to do that." Def worth testing!

Simple Green Smoothies Official Store
United States
11 days using the app
Kitenzo replied February 10, 2021

Hi there Simple Green Smoothies. Great to have your review and feedback on Bundle Builder! Thank you for the 5 stars and glad our app is working so well for you! If you need us at any point, please feel free to reach out to us.