Bundle Builder , 327 reviews

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and increase transaction values through features like custom bundle creation and a "build your own box" option. They appreciate its seamless Shopify integration, user-friendly interface, and compatibility with accounting systems. The customer support team is frequently praised for their responsiveness and helpfulness. Merchants also highlight the app's flexibility and customization options as key benefits for enhancing business efficiency and profitability.

Edited December 13, 2018

Great app! Essential for our customers to personalize their order. During installation, the support has been comprehensive and straightforward.

Sparkbake
United Arab Emirates
23 days using the app
January 19, 2023

If you need a bundle builder for your shop, look no further - this is it - this is the bundle builder you've been looking for!
The app itself - extremely easy to use, nothing more to say!
The Staff - The staff I've dealt with have been nothing short of amazing!

So I will say it again - If you need a bundle builder for your Shopify store then this is it!

Kristen Lonie Swimwear
Australia
22 days using the app
Bundle Builder replied January 20, 2023

Thank you so much for taking the time to leave us an incredible 5* review! We really appreciate your kind words, and how much you love our app - and even more so, your recognition for the team! Please reach out to us again if you need any help further down the line, and thank you again for choosing & recommending Bundle Builder.

November 22, 2020

Have been looking for this app... all my life!!! I have been in the high performance computer business since 1996, and always dreamed with a online store that represents every drop of our life experience in this matter. Very easy to understand and use, the developers are comitted with this baby to the bone! Great job and experience, just give it a shot!

GamerHouseMx
Mexico
22 days using the app
Bundle Builder replied December 7, 2020

Thanks so much for your positive review! Glad you found it easy to understand and use, i'll pass on your comments to the team. Anything else you need, please let us know, thanks again :)

May 18, 2021

muy buena app el servicio es muy bueno a nivel comercial, creo que en soporte pueden mejorar un poco su tiempo de respuesta

Pescuezo
Colombia
21 days using the app
Bundle Builder replied May 19, 2021

¡Gracias por sus comentarios! Agradecemos su paciencia y nos complace mucho que nuestro equipo de asistencia pueda ayudarlo. No dude en preguntar si necesita algo más y ¡que tenga un gran día!

December 12, 2019

Customer service for this app is exceedingly slow, often taking days to resolve issues or even receive a reply. We installed the app on the store on the 5th Dec, but have yet to actually use it due to multiple issues regarding the Multiple SKU set up.

We asked for installation help on the 5th but did not have it installed until the 9th (despite multiple emails). We also faced issues with bundles appearing as out of stock reported on the 10th Dec. Despite explaining that it has been escalated to the senior team and that they will be in touch with us, we have heard nothing as of yet.

If you're able to get this app to work without the help of support, then it might work great for you, but at the moment we can't properly review an app we have been unable to use.

myCigara
United Kingdom
12 months using the app
Bundle Builder replied December 12, 2019

We're really sorry to hear that you've been experiencing issues with our app. Our Support Team have tried to contact you numerous times as we have found a solution. If you could please get in touch with us, we'd be more than happy to help you.

February 10, 2022

Hi i was not able to find any options to pause the the subscription pan. How do we pause the app subscription?

Desi Chai Store
United Kingdom
12 months using the app
Bundle Builder replied February 16, 2022

Thanks so much for leaving a review! I'm sorry to hear you had some issues finding how to pause the app, but I'm glad Dale was able to help last week! If you need any more help at all, just drop us an email, and we'll be more than happy to assist!

February 17, 2021

I can't say enough good things about this app! Of all the apps I've installed, it has delivered the highest amount of revenue, and in the shortest period of time. I'm not even through the trial period and this app has paid for itself 15x over. I can't wait to figure out more ways to use it on my site!

Flatbush Granola Company
United States
21 days using the app
Bundle Builder replied February 18, 2021

Hello Flatbush Granola Company - Thank you for the 5 star review! It’s great to see that our Bundle Builder app is making such a difference to your store, and we wish you every success going forward. If we can ever assist again, please feel free to reach out to our support team. All the best :)

May 4, 2022

Riktigt grym support, galet snabb hjälp och allt blev precis som jag önskade. Så peppd att få lansera custom bundles som kunderna kan bygga själva.

Rawnice
Sweden
21 days using the app
Bundle Builder replied May 9, 2022

Thank you so much for your review! We're so glad to hear you're enjoying Bundle Builder, and we can't wait to see the bundles you create! If you need any help with the app, please let us know, and the team will be glad to assist!

January 18, 2022

This app is a great solution for my store in order for customers to create their own gift box. If you need help with setup or design, their team offer a comprehensive and quick follow through. The only thing I would like is to be able to change the URL to make it a bit more SEO friendly but other than that, it meet my needs for now.

Bloom Mondays
Netherlands
11 months using the app
Bundle Builder replied January 19, 2022

Thanks for your review! It's great to hear that the app allows your customers to make their own gift boxes, and I'm very glad to hear the team has been able to help you out with some queries you had! I'll definitely pass your feedback regarding the URL onto our developers - in the meantime, if you need anything else, just reach back out!

October 10, 2022

Excelente, hizo lo que necesitaba, solo diría que le falta más opciones de personalización en el diseño, pero logré ajustar.

Tribu Hemp LLC, all rights reserved. KALU ™ is a trademark of Tribu Hemp LLC.
United States
11 months using the app
Bundle Builder replied October 10, 2022

Thank you so much for your review and feedback! We're so glad to hear that Bundle Builder has been able to accommodate you with everything that you have needed for your store - we can't wait to see your bundles live when your site launches! We will definitely take your feedback about customisation on board, so keep an eye out for future updates :)