Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and revenue. It's praised for its user-friendly interface, seamless Shopify integration, and effective upselling features. Many appreciate its customization options and the responsive support team. Reports of immediate returns on investment and long-term use indicate high satisfaction.

Edited April 3, 2021

Amazing cart upsells, Christian from the live support has been very helpful, even on Saturday at 1am he has helped with instant replies! recommended for increasing order average value.

ModernMua
United Kingdom
5 months using the app
January 27, 2022

Candy Rack alone makes us over $150K+/mo. It's super easy to setup, and their support is extremely helpful. I've used multiple upsell apps and this is easily the best one.

print-your-posts
United States
5 months using the app
April 7, 2020

Very helpful, nothing was too much, customer service is amazing. wanted a few things looking slightly different with the pop up and they sorted it out for us straight away 5* service

AimShop.com
United Kingdom
5 months using the app
February 17, 2021

Customer support for this app is amazing. They are very responsive and they even helped me adjust the look of the app to match our store look!
The revenue boost it gave us also helped us scale our online stores even more, so I'm very happy with the decision to install it.

Peach Booty Plan Česká
Slovenia
5 months using the app
April 12, 2024

After trying out Honeycomb for a couple months we switched over to this app because they provide hands down the best customer service. These guys go out of their way to make sure the app works perfect. They actually went in and updated the code to make sure the appearance mirrored our site. If you need support they offer phone, chat and email. AOV shot up as soon as we made the switch. Thanks again for all your support. You have a customer for life!

Nutri Nation
United States
July 11, 2019

What I love about the app is how clean it is. Nothing worse than clunky upsell popups. The guys behind it are also very active on support which to me is a big portion of what an app should be.

Keep it up CR !

Robobait
United Kingdom
5 months using the app
December 28, 2022

To be honest, I tried at least 20 apps for my cross-sells.
I always had the problem that you couldnt choose product variants for the trigger product, which is possible with candyrack.
Also, other apps I tried had so many bugs, it was a mess and just not usable. I am so happy I finally found an app now for my cross-sells.
I had a very nice conversation with the customer support. Andrés was super fast and helpful! I can definitely recommend!

Printoria
Germany
5 months using the app
December 15, 2021

Easy to use and powerful functionality for upsell. It has helped our store improve attachment on accessories and importantly create a helpful experience for customers!

Royal Albartross (US)
United Kingdom
4 months using the app
July 11, 2019

I've used other apps for upsells and in the long run they have let us down, I wish when we startered our website we had used this app from the start, it would of saved us a lot of time, and the support is fantastic thanks guys :-)

Gifts24-7.co.uk
United Kingdom
4 months using the app
Edited August 15, 2019

This app is amazing & has driven an increase of over 25% in revenue. We are a big business, so having excellent support & fast thinkers like digismoothie can really change the game for big or small businesses alike. The costs are very reasonable, the app is lean & fast, while being smart & they were able to get the look just right for our theme & I am a picky person! All in all an excellent experience & I will be a customer for life by the looks of it.

Freeman Vape juice
United States
4 months using the app