Reviews (1,175)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

August 19, 2022

Abandoned Cart Recovery Email App:
Great instant live support, Alan was super helpful, would recommend.

Everything Personal
United Kingdom
17 minutes using the app
Care Cart replied August 23, 2022

Thank you so much for taking time to share this review. We are glad that you liked the app and that our support team was able to help you quickly and efficiently.

All the best!

March 16, 2018

This app is really booed even though I haven’t seen how it work but I will rate it this

Baby And Beyon
United States
14 minutes using the app
September 10, 2018

Best and easiest app for abandonment cart converter
my Best and easiest app for abandonment cart converter

Shoppingfry
United States
13 minutes using the app
July 13, 2023

There customer service is great . And they are there to help you throughout the process on setting up .

Running Hot Apparel
United States
12 minutes using the app
November 10, 2018

What a great app. So simple to add to my shopify site and the utility and what it offers is fantastic

Great product which works hand in hand with shipify accounts.

whistlingdixie.co.uk
United Kingdom
11 minutes using the app
January 6, 2023

First time using Care Cart and already within a minute I have somebody there to help me and they are Really attentive and fast

The Flower Boutique Perth
Australia
11 minutes using the app
Edited January 2, 2019

haven'T USED THIS YET SO I HAVE NO IDEA THE FACT THAT I CANT USE IT BEFORE MAKING ME WRITE A REVIEW DOESNT MAKE SENSE.
IT ALSO WONT LET ME LEAVE A ONE STAR. IT WONT SUBMIT ANYTHING BUT 5 STARS

Bubbly Bliss Boutique & Co.
United States
9 minutes using the app
September 16, 2018

I just installed this app and are waiting to get the result. Hope to get good result, support always

SHOPPERS SHOP
United States
About 2 hours using the app
November 21, 2018

Absolutely terrible, definitely did not think this one through at all. Almost guaranteed to send an incorrect email. Shame on your developers.

McKillans
Canada
About 4 hours using the app
Care Cart replied March 18, 2019

I sincerely apologize about any issue you faced, however looking at the installation log, it seems that you installed Carecart for less than 4 hours and then uninstalled it without giving us a chance to have the issue fixed for you.
I would encourage you to please have Carecart app installed again, and do let us know if you still find any issues.
You can also contact us on support@carecart.io and someone from our support team will get in touch with you right away.

April 11, 2018

give it try but does not work :( !

Digital Arc
United States
About 4 hours using the app