Reviews (1,156)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective abandoned cart recovery features, noting its simplicity and ease of use. It offers customizable abandoned cart emails with optional discount codes and the ability to import past carts. Merchants appreciate the reliable performance and exceptional customer support, particularly highlighting the quick responses via live chat from staff members like Luis, Arya, and Ross. The multilingual support further enhances its accessibility for a broad range of users.

August 8, 2024

Issues resolved and Prompt support from Ross

Moha
India
Over 4 years using the app
Care Cart replied August 12, 2024

Thanks for sharing the wonderful feedback. 🙂

July 30, 2024

Amazing customer service. Very friendly and helpful in assisting with my concerns!

eclipticaustralia
Australia
About 1 month using the app
Care Cart replied August 1, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

August 20, 2024

Great, quick and easy service. Definitely recommend!

Dr. Hauschka
South Africa
23 days using the app
Care Cart replied August 22, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

July 3, 2024

Very good live chat support

Biodance
United Kingdom
About 2 months using the app
Care Cart replied July 5, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

August 8, 2024

Great experience with the app so far! the Live chat is great to help you get setup and their team is very friendly and very helpful!

Acotis Diamonds
United Kingdom
16 days using the app
Care Cart replied August 12, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

June 12, 2024

Great support! Very helpful and quick. Trying their best to make customers happy! Recommend!

GlamPresets
Czechia
2 months using the app
Care Cart replied June 24, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

July 18, 2024

Excellent. Kate has been super helpful.
Loving this app.

Petrolheart
Portugal
15 days using the app
Care Cart replied July 22, 2024

Thank you so much for appreciating the service. 🤗

August 12, 2024

Amazing support amazing service. Easy to understand and if you still don’t understand it there is always live support available. 5/5

Geek Magic
United States
6 days using the app
Care Cart replied August 15, 2024

Thank you so much for appreciating the service. 🤗

May 21, 2024

I love how quickly I received a chat message offering to help, now lets wait and see the out come with the assistance.

Ink Beetle
United States
5 months using the app
Care Cart replied May 23, 2024

Thank you for your feedback. We are glad that our 24/7 live support team helped you with the quick setup. We wish you the best of luck with the app, and if you face any issues, feel free to reach out to our live support team. 😇

May 18, 2024

ottimo servizio clienti ottima assistenza. Quest'app è presente su tutti i nostri siti ecommerce. Luis assistente mi è stato di grande aiuto.

Muun Materassi Italiani
Italy
5 months using the app