Reviews (1,162)

Overall rating
4.9
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in recovering abandoned carts, enhancing business productivity and revenue. It is user-friendly and matches its advertised features, offering customizable abandoned cart emails and discount code options that aid marketing efforts. The app's performance is boosted by responsive customer support, with team members like Alan, Arya, Luis, and Kate receiving specific commendations for their efficiency. The availability of live chat support is also valued for its ease of setup and real-time assistance, making it a reliable choice for improving cart recovery rates.

July 8, 2024

Very nice support!

Vivance
Brazil
6 days using the app
Care Cart replied July 10, 2024

Thank you for sharing the feedback.

May 13, 2024

Best customer support service! Extremely responsive and patient, helped me resolved all my issues. Thanks!

ElaraCraft
United States
6 days using the app
Care Cart replied May 14, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

August 31, 2024

So far the customer service has been of great help. The team has solved all my doubts quickly. I totally recommend it!

Mega Game X
Spain
18 minutes using the app
Care Cart replied September 5, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

May 17, 2024

The support service is top-notch. Quickly helped me to solve all my problems!

Inanatur
Germany
17 days using the app
April 17, 2024

A brilliant app! Also, the team are incredibly helpful. I would recommend this app to any Shopify store owner out there!

AutoFoam
United Kingdom
2 months using the app
July 18, 2024

Very easy to configure, excellent live chat to help with setup.

MoocahMagic
United States
About 4 hours using the app
Care Cart replied July 19, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

July 9, 2024

great service, Luis was very helpful

Custom Treats
United States
About 21 hours using the app
Care Cart replied July 11, 2024

Thank you so much for appreciating the service. 🤗

May 20, 2024

Arya was amazing in helping me setting up everything 10/10

Temaya
United Arab Emirates
15 days using the app
Care Cart replied June 3, 2024

Thanks for sharing the wonderful feedback. 🙂

June 9, 2024

Kate was very nice and set up all the abandoned cart emails and coupon codes for me. Thanks Kate!

The Concrete Rose Boutique XO
United States
About 1 hour using the app
Care Cart replied June 11, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

May 16, 2024

Luis is a champion very friendly and professional this app is awesome

Fashion Infused
South Africa
7 days using the app