Cartly Abandoned Cart Recovery , 1,116 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its effectiveness in recovering abandoned carts and enhancing sales. They find it easy to use with a range of campaign options. The customer service is noted for its quick and professional assistance, including help with template customization and recovery email setup. Features like importing past carts and translation assistance are also praised. The app is recommended for its efficiency and functionality in e-commerce.
Refine
-
By rating
I recommend the app, very kind and fast reply Customer Service! also helpful!
Thank you so much for this review. Customer satisfaction is our top priority. We are always here for you.
Very efficient customer support, thank you!
Support from Arya has been so helpful, she has been there for me throughout the set-up process. Thank you!
Very direct and effective chat service, explanations to questions are clear and direct and this is very much appreciated.
The only thing I can say or recommend to further improve the service is to add different languages so that everyone can make the best use of the app.
Thank you.
Thank you for the honest feedback. The language translation feature is already in our roadmap, it will be available in future releases.
only Flash faster compare to support
Haha! This comment made our Day. Thanks a lot 😊
Great quick support from Alan. fast and responsive. App solved my problems and does exactly what the description says
Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇
AMAZING APP!
Thank you so much for sharing the feedback.
Luis helped me resolve a problem with a previous abandoned check out issue that Shopify helpdesk itself couldn't fix. Glad it got resolved thanks to this agent and app.
very helpful and responsive customer support
Really liking the app so far , the customer service is really great . Had no issues in setting it up