Reviews (1,175)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

May 21, 2024

I love how quickly I received a chat message offering to help, now lets wait and see the out come with the assistance.

Ink Beetle
United States
5 months using the app
Care Cart replied May 23, 2024

Thank you for your feedback. We are glad that our 24/7 live support team helped you with the quick setup. We wish you the best of luck with the app, and if you face any issues, feel free to reach out to our live support team. 😇

July 3, 2024

Very good live chat support

Biodance
United Kingdom
About 2 months using the app
Care Cart replied July 5, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

July 18, 2024

Very easy to configure, excellent live chat to help with setup.

MoocahMagic
United States
About 4 hours using the app
Care Cart replied July 19, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

July 8, 2024

Very nice support!

Vivance
Brazil
6 days using the app
Care Cart replied July 10, 2024

Thank you for sharing the feedback.

July 9, 2024

great service, Luis was very helpful

Custom Treats
United States
About 21 hours using the app
Care Cart replied July 11, 2024

Thank you so much for appreciating the service. 🤗

June 22, 2024

Everything is perfect, I recommend it 100%.

NOVATEK
United States
4 days using the app
Care Cart replied June 24, 2024

Thank you very much for rating and recommending the app. 🙏

July 24, 2024

Very helpful chat system

FishOfHex Aquatics
United States
About 2 hours using the app
Care Cart replied July 30, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

May 1, 2024

best app i have ever used easy to install... & Alan from online customer support is very supporting...love this app

Her Aura
Australia
4 months using the app
Care Cart replied May 14, 2024

Thank you so much for your feedback.

May 18, 2024

abdolutely fantabulous service. I'm blown away. All my enquiries were resolved under 2 mins.

Gifts Hub Australia
Australia
About 1 month using the app
March 5, 2024

I can recommend this App 100%. I have a issue with the Abandoned Cart E-Mails and the support clear everything very fast.

Thanks once more to Mrs. Arya from the Support Team, she do a great job.

WELOLA
United States
5 months using the app
Care Cart replied March 7, 2024

Thank you for your wonderful feedback. We're glad our support team could assist you efficiently. 😇