Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.

July 9, 2024

great service, Luis was very helpful

Custom Treats
United States
About 21 hours using the app
Care Cart replied July 11, 2024

Thank you so much for appreciating the service. 🤗

August 30, 2024

Great and prompt support from Betty

Serfinity Medical
United States
About 10 hours using the app
Care Cart replied September 5, 2024

Thank you so much for appreciating the service. 🤗

May 29, 2024

Works good, customer service is great!

Cellera
Netherlands
About 1 month using the app
Care Cart replied June 3, 2024

Thank you. The team is always here for you. 🙂

September 27, 2024

Great support from LUis

Mystery Melbourne
United Kingdom
About 3 hours using the app
July 24, 2024

Very helpful chat system

FishOfHex Aquatics
United States
About 2 hours using the app
Care Cart replied July 30, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

June 9, 2024

Kate was very nice and set up all the abandoned cart emails and coupon codes for me. Thanks Kate!

The Concrete Rose Boutique XO
United States
About 1 hour using the app
Care Cart replied June 11, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

July 8, 2024

Fast service, Simple menu ! Thank you

MAKEY EU
Greece
About 1 hour using the app
Care Cart replied July 10, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

May 13, 2024

Best customer support service! Extremely responsive and patient, helped me resolved all my issues. Thanks!

ElaraCraft
United States
6 days using the app
Care Cart replied May 14, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

May 17, 2024

The support service is top-notch. Quickly helped me to solve all my problems!

Inanatur
Germany
17 days using the app
July 12, 2024

So far so good, Support excellent now to test the product

motocross4u
United Kingdom
15 minutes using the app
Care Cart replied July 18, 2024

Thank you so much for appreciating the service. 🤗