Reviews (1,178)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

September 4, 2024

Really nice support and answers quickly and proffesional!

Axel Luxe
Sweden
About 9 hours using the app
August 31, 2024

So far the customer service has been of great help. The team has solved all my doubts quickly. I totally recommend it!

Mega Game X
Spain
18 minutes using the app
Care Cart replied September 5, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

November 7, 2024

Estou gostando muito, do atendimento e rapidez para a minha operação

Elegância Global
Brazil
32 minutes using the app
Care Cart replied November 11, 2024

Muito obrigado 😇

June 12, 2024

Great support! Very helpful and quick. Trying their best to make customers happy! Recommend!

GlamPresets
Czechia
2 months using the app
Care Cart replied June 24, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

October 10, 2024

good

Parfum Dubai Creation
France
2 days using the app
September 4, 2024

Very Nice App And Great help from Betty !!!

Art on Scarves
United Kingdom
About 1 hour using the app
June 22, 2024

Everything is perfect, I recommend it 100%.

NOVATEK
United States
5 months using the app
Care Cart replied June 24, 2024

Thank you very much for rating and recommending the app. 🙏

May 21, 2024

I love how quickly I received a chat message offering to help, now lets wait and see the out come with the assistance.

Ink Beetle
United States
5 months using the app
Care Cart replied May 23, 2024

Thank you for your feedback. We are glad that our 24/7 live support team helped you with the quick setup. We wish you the best of luck with the app, and if you face any issues, feel free to reach out to our live support team. 😇

July 3, 2024

Very good live chat support

Biodance
United Kingdom
About 2 months using the app
Care Cart replied July 5, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

July 18, 2024

Very easy to configure, excellent live chat to help with setup.

MoocahMagic
United States
About 4 hours using the app
Care Cart replied July 19, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.