Reviews (1,170)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.

August 1, 2024

great service

Sepiio
Australia
35 minutes using the app
Care Cart replied August 6, 2024

Thank you so much for appreciating the service. 🤗

January 12, 2024

Luis helped me resolve a problem with a previous abandoned check out issue that Shopify helpdesk itself couldn't fix. Glad it got resolved thanks to this agent and app.

SILQ store
Netherlands
5 months using the app
August 17, 2024

Kate heeft me heel snel, goed en duidelijk geholpen!

Review Kaart shop
Netherlands
About 2 hours using the app
Care Cart replied August 19, 2024

Hartelijk dank voor het waarderen van de service.

January 12, 2024

Very direct and effective chat service, explanations to questions are clear and direct and this is very much appreciated.
The only thing I can say or recommend to further improve the service is to add different languages so that everyone can make the best use of the app.
Thank you.

SizeLux
Sweden
8 months using the app
Care Cart replied January 19, 2024

Thank you for the honest feedback. The language translation feature is already in our roadmap, it will be available in future releases.

March 12, 2024

Great quick support from Alan. fast and responsive. App solved my problems and does exactly what the description says

Electro Vision Inc
United States
3 months using the app
Care Cart replied March 18, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

June 7, 2024

Cette application est juste géniale, j'ai gagné beaucoup de ventes grâce à elle. Le support est top

Inora store
United States
About 1 hour using the app
October 10, 2023

A massive thank you to Arya! She provided outstanding support with the Abandoned Cart Recovery Email application. Her expertise and prompt assistance made the process smooth and hassle-free. Highly recommended!

AIC
Switzerland
4 months using the app
February 25, 2024

Great App, customer service on point. I didn't even do anything it all has been done without me touching anything.

MENTAFIRE
United States
12 days using the app
Care Cart replied March 5, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

January 29, 2024

Man i love this App!! this i what i was looking for. simple, easy and no tiny little things with special effects or something. Its so simple and the Support is amazing. Thanks to Luis for helping me out alot!

I do recommend this App to anyone who wants to recover the abandoned carts in an easy way.

Lumyleash
Switzerland
20 days using the app
May 3, 2024

EVA WAS AMAZING AND SUCH A HUGE HELP SETTING THIS APP UP FOR MY STORE

Spunky Sparrow Kids
United States
About 1 hour using the app
Care Cart replied May 14, 2024

Thank you so much for sharing the wonderful feedback. :)