Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

January 22, 2024

Amazing team!!! Thanks, help me with some translations!! the best for sure

WegWallen
Netherlands
8 months using the app
February 25, 2024

Great App, customer service on point. I didn't even do anything it all has been done without me touching anything.

MENTAFIRE
United States
12 days using the app
Care Cart replied March 5, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

July 3, 2024

ótima ferramenta para recuperação de carrinhos abandonados, muito obrigado ao Luis que me ajudou a fazer todas as configurações necessárias e a importar meus carrinhos abandonados.

X Ofertas
Brazil
37 minutes using the app
Care Cart replied July 5, 2024

Obrigado por compartilhar o feedback maravilhoso. 🙂 Desejamos-lhe boa sorte com o aplicativo na recuperação de suas vendas perdidas. Nossa equipe de suporte está disponível 24 horas por dia, 7 dias por semana para qualquer assistência.

May 20, 2024

Arya was amazing in helping me setting up everything 10/10

Temaya
United Arab Emirates
15 days using the app
Care Cart replied June 3, 2024

Thanks for sharing the wonderful feedback. 🙂

Edited January 15, 2024

Many thanks for the prompt response on New Year Day. I am happy to be working with a company that shares our sense of urgency. We need more Carecart support in the the Shopify App Store. Our productivity and revenue would increase exponentially for the benefit of everyone. Ayra, Luis you are the best.

Maras Green
United States
16 days using the app
March 12, 2024

Great quick support from Alan. fast and responsive. App solved my problems and does exactly what the description says

Electro Vision Inc
United States
3 months using the app
Care Cart replied March 18, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

May 16, 2024

Luis is a champion very friendly and professional this app is awesome

Fashion Infused
South Africa
7 days using the app
August 1, 2024

great service

Sepiio
Australia
35 minutes using the app
Care Cart replied August 6, 2024

Thank you so much for appreciating the service. 🤗

June 23, 2024

excelente, muy buen servicio al cliente para resolver dudas

FreasyCooling
Mexico
1 day using the app
January 26, 2024

Ross was a great, helped me and broke down everything perfectly.

New Touch Apparel
United States
5 months using the app