Reviews (1,173)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.

March 12, 2024

Great quick support from Alan. fast and responsive. App solved my problems and does exactly what the description says

Electro Vision Inc
United States
3 months using the app
Care Cart replied March 18, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

January 22, 2024

Amazing team!!! Thanks, help me with some translations!! the best for sure

WegWallen
Netherlands
8 months using the app
May 2, 2024

luis is amazing thank you

little redandco
Australia
About 1 month using the app
Care Cart replied May 14, 2024

Thanks for the amazing Review

Edited January 15, 2024

Many thanks for the prompt response on New Year Day. I am happy to be working with a company that shares our sense of urgency. We need more Carecart support in the the Shopify App Store. Our productivity and revenue would increase exponentially for the benefit of everyone. Ayra, Luis you are the best.

Maras Green
United States
16 days using the app
November 7, 2023

Very useful app, and helpful team. Especially Luis was so helpful and he solved my issue. Thanks

Mama & Beyond
United Kingdom
4 months using the app
June 7, 2024

Cette application est juste géniale, j'ai gagné beaucoup de ventes grâce à elle. Le support est top

Inora store
United States
About 1 hour using the app
January 26, 2024

Ross was a great, helped me and broke down everything perfectly.

New Touch Apparel
United States
5 months using the app
January 16, 2024

So professional, Sam help me in each step and introduce the app correctly

Bralux
Lebanon
7 months using the app
May 3, 2024

EVA WAS AMAZING AND SUCH A HUGE HELP SETTING THIS APP UP FOR MY STORE

Spunky Sparrow Kids
United States
About 1 hour using the app
Care Cart replied May 14, 2024

Thank you so much for sharing the wonderful feedback. :)

July 28, 2024

Juste génial, j'ai 6 boutiques et je ne peux pas me passer de cette appliication.

AUTOVA
United States
14 minutes using the app
Care Cart replied July 30, 2024

Merci de faire confiance à l'application et à l'équipe. Cette critique a fait notre journée. Nous vous souhaitons bonne chance pour la reprise et les ventes.