Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.

December 26, 2023

Very fast in replies and super efficient !

Celenzia
United Kingdom
8 months using the app
January 14, 2024

Very efficient customer support, thank you!

27af1ropez
France
3 months using the app
October 16, 2023

The tech and help center was very helpful

BerliozaBoyz
United States
8 months using the app
October 29, 2023

Nice help by the team !

INeedThis!
France
2 months using the app
January 30, 2024

Support from Arya has been so helpful, she has been there for me throughout the set-up process. Thank you!

Rural Route Coffee
Canada
About 5 hours using the app
December 21, 2023

Excellent service , Highly recommended .

Express Brands
United States
About 1 month using the app
March 15, 2024

I recommend the app, very kind and fast reply Customer Service! also helpful!

ALAURA
United Kingdom
About 2 hours using the app
Care Cart replied March 18, 2024

Thank you so much for this review. Customer satisfaction is our top priority. We are always here for you.

January 4, 2024

Very good app :)

Pokatna
Poland
6 months using the app
December 7, 2023

Great Customer service they can import past carts and recover them

BootyTag
United States
7 days using the app
January 5, 2024

Le chat est tres attentif et rapide

SMARTWELLE
Germany
3 months using the app