Reviews (1,175)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

November 21, 2023

So far so good.

Very fast customer service :)

Frost Freeze Candy
United Kingdom
5 months using the app
January 17, 2024

Just started using abadoned cart recovery and customer service is very quick and helpful

Ethean
United States
10 days using the app
January 29, 2024

App works perfect. Thanks to Luis for assistance. I'm happy to use Cartly.

Duezgael.com
Australia
About 2 months using the app
January 10, 2024

Great customer service, Especially from agent Alan

ALLGOODSMART™
United Kingdom
3 months using the app
June 7, 2024

Cette application est juste géniale, j'ai gagné beaucoup de ventes grâce à elle. Le support est top

Inora store
United States
About 1 hour using the app
July 28, 2024

Juste génial, j'ai 6 boutiques et je ne peux pas me passer de cette appliication.

AUTOVA
United States
14 minutes using the app
Care Cart replied July 30, 2024

Merci de faire confiance à l'application et à l'équipe. Cette critique a fait notre journée. Nous vous souhaitons bonne chance pour la reprise et les ventes.

February 12, 2024

Great Work !! It helps to Catch the lost Customers ! Good Support Too Thank you

ClothesInUK
United Kingdom
11 days using the app
May 3, 2024

EVA WAS AMAZING AND SUCH A HUGE HELP SETTING THIS APP UP FOR MY STORE

Spunky Sparrow Kids
United States
About 1 hour using the app
Care Cart replied May 14, 2024

Thank you so much for sharing the wonderful feedback. :)

January 17, 2024

GOOD JOB

A1Smartstore®
Hong Kong SAR
12 months using the app
February 16, 2024

great service. very prompt. set it for me in secs. thanks a ton

Customization Depot
Canada
26 days using the app
Care Cart replied March 5, 2024

Thanks a Million for sharing the feedback. The team is always here for you 24/7. 🙏