Reviews (1,178)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

September 25, 2024

Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!

Nailsnhanh LLC
United States
About 24 hours using the app
November 13, 2024

Betty, super gentile e molto disponibile! ha risolto il mio problema in 5 minuti!

Digital Party Tools
Italy
24 days using the app
August 26, 2024

hi ,
kate was very supportive and explained features and helped to create compaign for us .
indeed very helpfull

COTLINO FASHION MUMBAI
India
About 2 months using the app
Care Cart replied September 5, 2024

Thank you so much 🤗

November 18, 2024

Really helpful staff. Solved my problem and all queiries instantly. Highly recommened

DAIMEY
Portugal
2 days using the app
Care Cart replied November 20, 2024

Thank you so much. The 24/7 live support team is always here for you.

September 12, 2024

Great support, but haven't yet tried the features myself!

Earth-ways
Latvia
About 21 hours using the app
Care Cart replied September 13, 2024

Thank you so much for appreciating the service. 🤗

September 25, 2024

Best App & Fast Customer Service.

Maarzi Store
Australia
10 days using the app
August 20, 2024

Great, quick and easy service. Definitely recommend!

Dr. Hauschka
South Africa
23 days using the app
Care Cart replied August 22, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

July 30, 2024

Amazing customer service. Very friendly and helpful in assisting with my concerns!

eclipticaustralia
Australia
About 1 month using the app
Care Cart replied August 1, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

August 8, 2024

Issues resolved and Prompt support from Ross

Moha
India
Over 4 years using the app
Care Cart replied August 12, 2024

Thanks for sharing the wonderful feedback. 🙂

September 27, 2024

Great support from LUis

Mystery Melbourne
United Kingdom
11 days using the app