Reviews (1,181)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective recovery of abandoned carts and boosting conversion rates. They appreciate its user-friendly interface, seamless integration, and features like recovery emails and discount options. The live chat support and responsive customer service team are also praised for their prompt assistance in setup and issue resolution, significantly enhancing e-commerce operations.

September 30, 2024

This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend

Piave Imports
Australia
10 months using the app
Care Cart replied October 2, 2024

Thank you so much for your wonderful feedback. We're glad our team was able to assist you.

November 18, 2024

Really helpful staff. Solved my problem and all queiries instantly. Highly recommened

DAIMEY
Portugal
2 days using the app
Care Cart replied November 20, 2024

Thank you so much. The 24/7 live support team is always here for you.

October 24, 2024

They were really fast to respond to any problem I have and the app was really easy to use!

Junovera
United States
4 days using the app
Care Cart replied November 11, 2024

Thank you so much. We’re glad our 24/7 live support team was able to assist you.

December 5, 2024

WOW! Amazing support and I literally just uploaded the app into my store lol Luis has been incredible. So stoked to get this set up.

Purrple Alien
United States
11 minutes using the app
December 8, 2024

Needed a bit of help with installing the app. Arya has been very helpful.

Bibi Boutique
Belgium
19 minutes using the app
September 30, 2024

A perfect app for cart recovery with excellent customer support specially the guy name Alan help me to setup app

Royal Threads
Canada
4 days using the app
Care Cart replied October 2, 2024

Thank you so much for appreciating the app and service. 🤗

August 31, 2024

So far the customer service has been of great help. The team has solved all my doubts quickly. I totally recommend it!

Mega Game X
Spain
5 months using the app
Care Cart replied September 5, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

September 4, 2024

I enjoyed my experience here, great Team, thank you for your help. Specialy for Betty : )

Cosy Dharma
Switzerland
About 2 months using the app
Care Cart replied September 13, 2024

Thank you so much for appreciating the service. 🤗

September 13, 2024

I converted 3 emails out of 3000. Never had an email campaign perform so poorly. The design is disgusting on this app. No way to implement direct discount on 'return to cart'

Cooling Fan
United Kingdom
7 days using the app
Care Cart replied September 16, 2024

Hi, We sincerely apologize for any inconvenience you’ve experienced. Our Customer support manager has reached out to you via email to address your concerns and offer assistance. Please feel free to reply directly or contact us at support@carecart.io we’re here to help 🙏🏻

October 30, 2024

great support!

Pawprint Boutique
Netherlands
8 days using the app
Care Cart replied November 11, 2024

Thank you so much. We’re glad our 24/7 live support team was able to assist you.