Reviews (1,170)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.

August 8, 2024

Issues resolved and Prompt support from Ross

Moha
India
Over 4 years using the app
Care Cart replied August 12, 2024

Thanks for sharing the wonderful feedback. 🙂

September 12, 2024

Great support, but haven't yet tried the features myself!

Earth-ways
Latvia
About 21 hours using the app
Care Cart replied September 13, 2024

Thank you so much for appreciating the service. 🤗

June 12, 2024

Great support! Very helpful and quick. Trying their best to make customers happy! Recommend!

GlamPresets
Czechia
2 months using the app
Care Cart replied June 24, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

September 25, 2024

Best App & Fast Customer Service.

Maarzi Store
Australia
10 days using the app
July 18, 2024

Excellent. Kate has been super helpful.
Loving this app.

Petrolheart
Portugal
15 days using the app
Care Cart replied July 22, 2024

Thank you so much for appreciating the service. 🤗

September 30, 2024

A perfect app for cart recovery with excellent customer support specially the guy name Alan help me to setup app

Royal Threads
Canada
About 1 hour using the app
Care Cart replied October 2, 2024

Thank you so much for appreciating the app and service. 🤗

August 1, 2024

Great support when needed highly recommended

Law Lock Tools Ltd
United Kingdom
4 days using the app
Care Cart replied August 6, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

September 19, 2024

Good app , but need to improve the push notification

O TWO O Cosmetics
Qatar
About 14 hours using the app
Care Cart replied September 23, 2024

Thank you so much for sharing your feedback. We are constantly working to improve the app’s features, and our team will certainly look into the mentioned module to make it even more effective. 🙏🏻

August 26, 2024

hi ,
kate was very supportive and explained features and helped to create compaign for us .
indeed very helpfull

COTLINO FASHION MUMBAI
India
1 day using the app
Care Cart replied September 5, 2024

Thank you so much 🤗

May 21, 2024

I love how quickly I received a chat message offering to help, now lets wait and see the out come with the assistance.

Ink Beetle
United States
5 months using the app
Care Cart replied May 23, 2024

Thank you for your feedback. We are glad that our 24/7 live support team helped you with the quick setup. We wish you the best of luck with the app, and if you face any issues, feel free to reach out to our live support team. 😇