Reviews (1,179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.
Refine
-
By rating
Starting out my store, excited to see how this turns around browsers to customers. Happy to see it is free app :)
This app is awesome. Easy to install and really useful
I've emailed twice now with regards to a bug i have spotted but had no response?
Your popup to get users to enter in their email dosn't work correctly. A user adds an item to their cart then when navigating around the site it keeps popping up prompting them to enter an email, this is REALLY annoying and should only pop up once when adding to the cart or have a minimum number of times it is shown
If this is fixed it would be a pretty good app!
We apologize for the inconvenience. I have looked your case in detail and it seems that we got two queries from your side which were replied by our support team in timely manner. And I assume that it could have landed in your spam/junk folder, so I would advise you to please see if you are able to locate our earlier responses there.
As for the highlighted problem, please note that currently email collector feature is by default developed in such way that it'll keep asking for user email id every time when customer adds a new product to cart or navigate to another page. This is just to increase number of chances for getting customer's email id.
Based on your feedback, we are planning to extend our email collector feature optional, so Shopify store owners can change this setting with option of show the email collector box only once or repeatedly. Hopefully this is functionality can rolled out pretty soon.
I would encourage you to please contact us on support@carecart.io and we'll ensure that we are able to enroll this feature pretty soon as per your needs.
Pretty good simple setup looking forward to using it
This app is perfect for me, I recommend it to everyone, I hope everyone can come and use it.Although it is a paid app
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
amazing customer service, amazing app. Arya was extremely helpful and quickly responded. 100% recommend.
good for beguiner, i don t know what to say because i don't use it a lot beacause it semes that it is good
What a great addition to my store. This is clearly the answer to abandoned checkouts. What a difference it has made. A MUST HAVE!
Great app. Must have! It helps me see abandoned carts and send emails remind customers.