Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

February 7, 2019

Starting out my store, excited to see how this turns around browsers to customers. Happy to see it is free app :)

HYP tribe
India
7 months using the app
February 28, 2018

This app is awesome. Easy to install and really useful

Hundredstores
United States
7 months using the app
March 28, 2019

I've emailed twice now with regards to a bug i have spotted but had no response?

Your popup to get users to enter in their email dosn't work correctly. A user adds an item to their cart then when navigating around the site it keeps popping up prompting them to enter an email, this is REALLY annoying and should only pop up once when adding to the cart or have a minimum number of times it is shown

If this is fixed it would be a pretty good app!

Kustom Kit Gym Equipment
United Kingdom
7 months using the app
Care Cart replied March 29, 2019

We apologize for the inconvenience. I have looked your case in detail and it seems that we got two queries from your side which were replied by our support team in timely manner. And I assume that it could have landed in your spam/junk folder, so I would advise you to please see if you are able to locate our earlier responses there.

As for the highlighted problem, please note that currently email collector feature is by default developed in such way that it'll keep asking for user email id every time when customer adds a new product to cart or navigate to another page. This is just to increase number of chances for getting customer's email id.

Based on your feedback, we are planning to extend our email collector feature optional, so Shopify store owners can change this setting with option of show the email collector box only once or repeatedly. Hopefully this is functionality can rolled out pretty soon.

I would encourage you to please contact us on support@carecart.io and we'll ensure that we are able to enroll this feature pretty soon as per your needs.

September 1, 2018

Pretty good simple setup looking forward to using it

High Style Today
United States
7 months using the app
May 18, 2023

This app is perfect for me, I recommend it to everyone, I hope everyone can come and use it.Although it is a paid app

Air Wheel Factory
Hong Kong SAR
7 months using the app
April 27, 2023

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

reistre
China
7 months using the app
February 20, 2023

amazing customer service, amazing app. Arya was extremely helpful and quickly responded. 100% recommend.

Fulvous
Australia
7 months using the app
December 3, 2018

good for beguiner, i don t know what to say because i don't use it a lot beacause it semes that it is good

SILUNS - BOUTIQUE OFFICIELLE
France
7 months using the app
December 14, 2018

What a great addition to my store. This is clearly the answer to abandoned checkouts. What a difference it has made. A MUST HAVE!

Hawaii First Apparel
United States
7 months using the app
August 23, 2018

Great app. Must have! It helps me see abandoned carts and send emails remind customers.

Shoeandshoe
Vietnam
7 months using the app