Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

November 26, 2021

Everything is more than perfect. App is great, and support team is even better. Highly recommend this app!

rubnix
United States
5 months using the app
Care Cart replied July 13, 2022

Thanks a lot for your wonderful review and for recommending the app!

February 21, 2023

Customer service within in 1 min... it's insane App also cheaper and powerful than other, 100% recommend

HerStoria
Taiwan
5 months using the app
Edited November 22, 2018

I used this app to recover the sales who has abandoned cart, very details instruction to set up, love this apps. Good job

Meatball and Strings
Indonesia
5 months using the app
September 16, 2018

Works good so far. Just installed can't wait to get started Thank You Monstrodesigns.com............

Monstro Designs
United States
5 months using the app
November 8, 2018

Very helpful support, I had an issue and they resolved it almost immediately.
E-mails are sending out just fine. It is great that it is free as well. Cheers.

GOTHOODS?
Australia
5 months using the app
February 1, 2019

Very good app.i loved it. please add this app and get recover your customer through this app.add it now

kartbliss
United States
5 months using the app
Edited August 30, 2018

First let me say that the app is great when it works. Let me also say that I'm only writing this review, not as a nock on the app developers but as a informative for would be store owners. Abandoned carts are important and the app you chose will be one of the most important apps you install.
The problem is that I have: abandoned carts that show up as anonymous abandoned carts in their app that actually do have emails associated with them. I have had a good bit of communication with the support team and they are responsive but, they say that its because the abandoned carts are abandoned through a different app. When I look, the abandoned carts in question all show up in a second abandoned cart app that I installed just to monitor. So I don't know? There is only one other app I have installed that allows you to add items to cart and these items aren't showing up in that app so I don't know what the issue is. Good luck

Your Goods Central
United States
5 months using the app
January 12, 2024

Luis helped me resolve a problem with a previous abandoned check out issue that Shopify helpdesk itself couldn't fix. Glad it got resolved thanks to this agent and app.

SILQ store
Netherlands
5 months using the app
Edited July 19, 2023

Super application, je recommande vivement de l'utiliser, c'est génial. J'ai eu de supers résultats avec. Le support est à l'écoute, disponible et compétant.

Loopy
France
5 months using the app
October 11, 2018

hallo Im just starting but I can tell thats a great app.My freand has recomended to me , hopefully I will recover all my abandonded orders thanks to the whole team for your support and I do recommend myself to use it.

whip-range
United Kingdom
5 months using the app