Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

September 7, 2022

I used this app to optimise our abandoned cart flow. Super easy to use. Comes with 3 email templates to send out at times you can determine. Plus allows you to tweak and customise to your own liking. Highly recommend this app.

Vertellis France
Netherlands
4 months using the app
Care Cart replied September 14, 2022

This review has made our day. Thank you so much for adding this great review. In case you need assistance in the future you know how to reach customer support. All the best!

August 24, 2018

Very good app. And it's for free!

Hoopscult
Poland
4 months using the app
April 5, 2023

We started using it today, and I am surprised at how effective the support is. They are helping me with every implementation of the tool.

I recommend!

TopDeals.one
United States
4 months using the app
January 29, 2022

What I enjoyed about the instant chat support was the fact that my question was perfectly understood and answered promptly. And also I really liked that I was put on the line with a real assistant from the beginning (usually at first a robot is responding).

The Paws Nation
Romania
4 months using the app
January 22, 2019

The installation was pretty neat and quick. I have just installed and hope this app tracks as many abandoned carts as possible.

MindPull Health
United States
4 months using the app
January 6, 2019

I really like this app. Easy to use, FREE but and Effective. Every shopify store owner must try this.

One Piece Gears
Philippines
4 months using the app
October 4, 2018

just started to use the app great experience so far, hope to recover many checkouts and skyrocket my sales

Holiday Gift Supply
United States
4 months using the app
Edited October 14, 2018

I love the fact that the set up was seamless, as I am not tech savvy! With previous apps I've had to edit code in which I am not a huge fan of. As we all know coding can be a very cumbersome processs (for the non tech savvy) The Care Cart app automatically uploaded my previous shopping carts with ease!
So with that being said this app has already saved my life since its free and all. I'm just excited to see if Care Cart will get me some conversions/ sales.

Changed Perceptionz Apparel
United States
4 months using the app
August 29, 2022

Wonderful App with 3 emails for your abandoned cart email series. Includes proven copy plus customisation (e.g. hyperlinks to checkout + dedicated landing pages, unsubscribe info possible in various languages)

Vertellis Deutschland
Netherlands
4 months using the app
Care Cart replied August 30, 2022

Thank you for the amazing review. We are happy that you liked our app's features and hope that app will also help you achieve your goals of recovering abandoned carts.

March 7, 2023

good customer servicegood customer service good customer service good customer service good customer service good customer servicegood customer service good customer servicegood customer service

Prochimps
Malta
4 months using the app