Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in recovering abandoned carts and increasing revenue. They appreciate its simplicity, intuitive interface, and customizable settings. The app offers diverse campaign options and the ability to recover past carts. Merchants frequently commend the customer service for their prompt responses, professionalism, and assistance with setup and problem-solving. Specific representatives are often highlighted for their exceptional support.

April 1, 2020

A+ customer service from Alex Mason and the rest of the CareCart team. Would absolutely recommend the app on that alone.

We needed a way to configure the email templates to be plain HTML instead of the default templates in the CareCart app, and since there wasn't an option to do so, we reached out to their support team to see if that was possible.

Alex Mason from customer support responded to us, and he and the team were beyond helpful. We could tell they worked hard to accommodate our requests and in the end, we had what we needed. Many thanks to Alex and the team!

Cobalt District
United States
13 days using the app
Care Cart replied April 2, 2020

Thank you so much for this great 5-star review. We are happy to hear that you got exactly what you needed. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

We really appreciate you being an awesome user and helping to share the word about us.

March 19, 2023

Great Help and Communication through support, the app works well and helps our store alot, thanks team

Neubody
Australia
13 days using the app
Care Cart replied March 22, 2023

This feedback has made our day. Thanks for sharing it. We wish you the best of luck with the Store sales.

June 30, 2022

The app works like intended and the support is quick and perfect. I have nothing else to say. I recomend it.

EarBuddys
Italy
13 days using the app
Care Cart replied July 13, 2022

Thank you for sharing the review and we hope that the app will help you boost sales by recovering abandoned carts.
Good luck!

December 8, 2018

great really liked the service

Trend Venture
Canada
13 days using the app
Edited March 5, 2023

amazing support, thanks Luis for all. great customer services!! thank you so much for help me to configure this app! ☺️

HIPOK
United States
13 days using the app
November 11, 2022

I just set up this app and the online support was awesome... very quick and got everything set up for me. Thank you

Kingwood Decor & Laser
Canada
13 days using the app
October 4, 2018

It looks very usefull app. And it is very easy for use. I started to use new. Thanks for this nice app.

Knit Shopping
Türkiye
13 days using the app
December 28, 2018

the best App for bussines starter congtlrats for your support lets make some Salles congrats for your ideia

Tenda do Bigodes
Portugal
13 days using the app
March 17, 2023

Very fast customer service. Would definitely recommend this app to others looking for abandoned cart recorvery

Oasis Juicer
United States
12 days using the app
August 21, 2018

Great App!
You can personalize the e-mails sent to customers whatever you like. :)

Lasharchitect
Romania
12 days using the app