Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

August 18, 2020

I used this app for over a month now so that I can do a proper review of my 'personal experience'.....Yes its easy to use and setup...but didn't work for my store...Hence rated 3 Star. But there is no harm in trying it for free.

U R My First Choice
United Kingdom
27 days using the app
Care Cart replied August 21, 2020

Our support manager tried to connect with you via email but unfortunately there’s no response. We checked the logs and it seems that you turned off the Email collector popup feature after few days, due to which our app was not able to collect email addresses of anonymous abandoned carts. Without having any email addresses associated with carts, cart recovery emails can not be triggered, not with our app, nor with any other app in the world.

We encourage you to reinstall the app so our team can help you correctly set up the app in order to help you properly capture and recover abandoned carts.

Edited September 18, 2018

I used this app , Works very nice and show me everything about cart abandoned , but also they need fix little stuff,like how to use manually :)
Thank you for making such a needed app that i can use to make more money!

Gem777
United States
27 days using the app
February 4, 2020

Love the app. Customer support is super helpful as well! Definitely recommend the app to anyone looking for a solution to recover abandoned carts.

Pheebs Buffay T-Shirts
Pakistan
27 days using the app
August 3, 2018

This app is powerfull, complete but if you can translate to french is so good for me :)

Juli1
France
27 days using the app
November 9, 2018

This app has gotten me a lot more revenue. I feel that on every Shopify store that I make from now on should have this app.

Quality Budget Tech
United States
27 days using the app
January 26, 2019

this app is a life changing tool, user interface is very cool and we looking to reduce the abandoned carts by 50%..thanks

smartbooms
Portugal
27 days using the app
May 29, 2023

Perfect , very good and quick help
the customer service is simply super , they help with everything but really everything !
I can only recommend !
thank you very much

Pet & Co.
Hungary
27 days using the app
March 12, 2018

cette application est trop génial je kif même comme je n'ai pas encore utiliser

Paschers
Belgium
27 days using the app
September 10, 2020

The app is working well on the store, also support team is quick to respond to queries. Thanks for the great app.

Hand made Paintings
Pakistan
27 days using the app
Care Cart replied September 10, 2020

We appreciate you taking time to share your kind words with us and the community. Thank you for the review and liking the app.

March 18, 2018

Awesome app to use in one's store.

Shopist In
India
27 days using the app