Reviews (1,179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.
Refine
-
By rating
Arya's chat help was very helpful.
He solved my problem .Thank I want to thank you for a fantastic first experience with your customer service! blessed!
i absolutely love the app. it has helped me boost sales on my store and i couldnt be any happier honestly. Deff recommend
I've emailed twice now with regards to a bug i have spotted but had no response?
Your popup to get users to enter in their email dosn't work correctly. A user adds an item to their cart then when navigating around the site it keeps popping up prompting them to enter an email, this is REALLY annoying and should only pop up once when adding to the cart or have a minimum number of times it is shown
If this is fixed it would be a pretty good app!
We apologize for the inconvenience. I have looked your case in detail and it seems that we got two queries from your side which were replied by our support team in timely manner. And I assume that it could have landed in your spam/junk folder, so I would advise you to please see if you are able to locate our earlier responses there.
As for the highlighted problem, please note that currently email collector feature is by default developed in such way that it'll keep asking for user email id every time when customer adds a new product to cart or navigate to another page. This is just to increase number of chances for getting customer's email id.
Based on your feedback, we are planning to extend our email collector feature optional, so Shopify store owners can change this setting with option of show the email collector box only once or repeatedly. Hopefully this is functionality can rolled out pretty soon.
I would encourage you to please contact us on support@carecart.io and we'll ensure that we are able to enroll this feature pretty soon as per your needs.
So far, I haven't gotten any conversion but I see that it is a good tool. I think that the customization of the emails provide a very poor experience. Very easy to just use it without making any edit to the email templates.
If you wanna make changes... then... good luck.
I am using this app for my retargeting efforts. Looking forward to build some sales and rocking the store
Looks like this could be a great app! I hope it does what it says it does and helps me recover sales!
Super application, elle m'aide beaucoup pour relancer les paniers abandonnés. Seul problème, l'application n'est pas en français
So far this app as allowed us to see a dash board of what carts are abandoned, and sends out emails for us.
I love the fact that the set up was seamless, as I am not tech savvy! With previous apps I've had to edit code in which I am not a huge fan of. As we all know coding can be a very cumbersome processs (for the non tech savvy) The Care Cart app automatically uploaded my previous shopping carts with ease!
So with that being said this app has already saved my life since its free and all. I'm just excited to see if Care Cart will get me some conversions/ sales.
Nice app so far. trying to figure out how to get the app working so I can send my first email. So far so good.