Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effectiveness in recovering abandoned carts and enhancing sales. They find it easy to use with a range of campaign options. The customer service is noted for its quick and professional assistance, including help with template customization and recovery email setup. Features like importing past carts and translation assistance are also praised. The app is recommended for its efficiency and functionality in e-commerce.

March 15, 2024

I recommend the app, very kind and fast reply Customer Service! also helpful!

ALAURA
United Kingdom
About 2 hours using the app
Care Cart replied March 18, 2024

Thank you so much for this review. Customer satisfaction is our top priority. We are always here for you.

January 14, 2024

Very efficient customer support, thank you!

27af1ropez
France
3 months using the app
January 30, 2024

Support from Arya has been so helpful, she has been there for me throughout the set-up process. Thank you!

Rural Route Coffee
Canada
About 5 hours using the app
February 19, 2024

only Flash faster compare to support

Catzila
United Kingdom
8 days using the app
Care Cart replied March 5, 2024

Haha! This comment made our Day. Thanks a lot 😊

March 12, 2024

Great quick support from Alan. fast and responsive. App solved my problems and does exactly what the description says

Electro Vision Inc
United States
17 minutes using the app
Care Cart replied March 18, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

March 8, 2024

AMAZING APP!

Super Trend
United States
6 days using the app
Care Cart replied March 11, 2024

Thank you so much for sharing the feedback.

January 12, 2024

Luis helped me resolve a problem with a previous abandoned check out issue that Shopify helpdesk itself couldn't fix. Glad it got resolved thanks to this agent and app.

SILQ store
Netherlands
About 1 hour using the app
January 24, 2024

very helpful and responsive customer support

GIMMICKIFY
Canada
9 days using the app
March 31, 2024

Really liking the app so far , the customer service is really great . Had no issues in setting it up

Tailored Paw
India
17 minutes using the app
January 5, 2024

Le chat est tres attentif et rapide

SMARTWELLE
Germany
3 months using the app