Reviews (1,124)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effectiveness in recovering abandoned carts, highlighting its simplicity and customizable templates. They commend the ability to import past carts for recovery and its seamless integration with existing tools. The customer service, particularly the live chat feature, is praised for its responsiveness and assistance with setup and troubleshooting.

May 21, 2024

I love how quickly I received a chat message offering to help, now lets wait and see the out come with the assistance.

Ink Beetle
United States
4 months using the app
Care Cart replied May 23, 2024

Thank you for your feedback. We are glad that our 24/7 live support team helped you with the quick setup. We wish you the best of luck with the app, and if you face any issues, feel free to reach out to our live support team. 😇

March 27, 2024

Luis is the best thing I have ever come accross. His dynamic, fast, and concise. He should be either given a raise or he should be promoted instantly. his fast, resposive, patient and knows every little particle of information. Thank you

Steroids On Demand
South Africa
12 days using the app
Care Cart replied March 29, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

March 5, 2024

I can recommend this App 100%. I have a issue with the Abandoned Cart E-Mails and the support clear everything very fast.

Thanks once more to Mrs. Arya from the Support Team, she do a great job.

WELOLA
United States
8 days using the app
Care Cart replied March 7, 2024

Thank you for your wonderful feedback. We're glad our support team could assist you efficiently. 😇

March 12, 2024

Great quick support from Alan. fast and responsive. App solved my problems and does exactly what the description says

Electro Vision Inc
United States
3 months using the app
Care Cart replied March 18, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

May 13, 2024

Best customer support service! Extremely responsive and patient, helped me resolved all my issues. Thanks!

ElaraCraft
United States
6 days using the app
Care Cart replied May 14, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

February 25, 2024

Great App, customer service on point. I didn't even do anything it all has been done without me touching anything.

MENTAFIRE
United States
12 days using the app
Care Cart replied March 5, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

May 16, 2024

Luis is a champion very friendly and professional this app is awesome

Fashion Infused
South Africa
7 days using the app
January 29, 2024

Man i love this App!! this i what i was looking for. simple, easy and no tiny little things with special effects or something. Its so simple and the Support is amazing. Thanks to Luis for helping me out alot!

I do recommend this App to anyone who wants to recover the abandoned carts in an easy way.

Lumyleash
Switzerland
20 days using the app
January 12, 2024

Luis helped me resolve a problem with a previous abandoned check out issue that Shopify helpdesk itself couldn't fix. Glad it got resolved thanks to this agent and app.

SILQ store
Netherlands
5 months using the app
March 22, 2024

Great apps and customer service is TOP NOTCH! cheers to them!

ABS2B FITNESS APPAREL
United States
10 days using the app
Care Cart replied March 26, 2024

Thanks a lot for sharing the feedback.