Reviews (184)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, which ease product expansion and inventory management. They commend the responsive customer service and the app's ability to foster partnerships with influencers and brands, boosting market reach and sales. Features supporting drop-shipping and virtual inventory are highlighted as beneficial for growing businesses. Reviewers also note its cost-effectiveness and substantial value in enhancing ...

Edited February 21, 2021

I’m still in the early stages of incorporating the app with our online store, and I Love the platform. We have experience with other apps connecting sellers & brands and this one has a real great potential Customer service is fast, professional and with follows ups to make sure they resolve any issue we might have, And this is always the most important for us… when starting a new partnership,
...

Boho Jeans
United States
About 1 month using the app
VYRL replied February 25, 2021

We're excited to be working with you! :) Thanks.

Edited December 30, 2019

The data policy is not clear. Acquire more information from your account, and also the app causes profiles to register on your website.

Dña Bárbara Studio de Belleza Holística
Spain
About 1 month using the app
VYRL replied January 14, 2020

Hi there!

Thank you so much for bringing up your concerns.

I wanted to start off by noting that we recently made a big update to our privacy policy and terms of service. I ...

February 12, 2021

App didn't help at all, which is fine. However, I removed this app weeks ago and it is still showing up on my website. PLEASE REMOVE!!!!!!!

Self Love Naturals
United States
27 days using the app
VYRL replied February 15, 2021

Hello,

This may have something to do with your browser/cacheing.

We've reached out to you multiple times to try and help, please respond and we'll be happy to provide ...

November 4, 2020

Such an amazing app! Through their influencer platform, we found so many influencers that were already customers! Thank you!

22 Days Nutrition
United States
About 23 hours using the app
VYRL replied November 4, 2020

We're so happy that you are enjoying it! Be sure to try out Brand Partnerships as well! Thanks for your support :)

November 24, 2020

can you help me؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟

garbK
Jordan
28 days using the app
March 28, 2023

horrible!!!!!

We did the 7 day free trial,
We didnt see a fit with the product and followed the instructions to close the trial subscription. We are now recieving emails saying our trial is up and we will need to pay $750 to this company we arent using.

TheBodyGoddess.Co
United States
10 days using the app
VYRL replied March 31, 2023

Hi there,

We sincerely apologize for the misfired email leading to the miscommunication. You were never charged anything from Carro, and you never will be. We appreciate you ...

October 22, 2020

Asked these guys a simple question, on whether they have clients in my industry. Several days later not only did I not get any answer, they responded to me with a question ""do you still have any questions I can help answer?".
Went to their website to browse their FAQ. Clicking on "+" is supposed to reveal the answers but that didn't work.

Gruppo Gamma Time Instruments
Singapore
5 days using the app
VYRL replied October 22, 2020

Hey! Sorry about the confusion. We're a small team that has to manage nearly 27,000 brands. We use a bot to help answer some of our frequently asked questions and I think it ...

September 28, 2020

Within a few minutes, we have identified over 70 influencers from our IG and Email list that we can now monitor and engage with for free. Game changer! Excited to learn more about the brand partnerships feature, from what I’ve heard it’s another no brainier addition to our store!

Farmers Armour
United States
About 4 hours using the app
VYRL replied October 15, 2020

Thank you for your kind words! We're happy to help you grow your brand :).

December 12, 2020

I tried using the app to help me sell, as the app description state's - leveraging other store sites to maximize marketing and exposure. However I was matched with a vendor whose products were gory and just out of sync with my products. Just throws off the image of my store! Very Bad look for my store.

Fly Gears
United States
3 days using the app
VYRL replied January 10, 2021

Hi Fly Gears,

Sorry to hear this! We highly suggest that you turn on Manual Approval in our marketplace so that you decide which stores can sell your products. This is what ...

September 24, 2020

I've really am not into writing reviews for apps because I understand everyone is working hard and especially during this time and should always try to support all businesses. But when something is clearly not right, I think it should be voiced. Based on the description of this app, I thought this would be a perfect app for finding social influencers. But after installing and testing it out as ...

IntiMD
United States
1 day using the app
VYRL replied October 15, 2020

Thank you so much for bringing up your concerns.
Based on your review, we made an update to our FAQ about how our influencer discovery tool works.
As a reminder:
Carro ...