Reviews (183)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing e-commerce operations by allowing them to diversify product selections without inventory, thus minimizing risk and speeding up market entry. It is praised for its seamless integration with Shopify, user-friendly interface, and features like virtual inventory and cross-store selling, which aid in rapid product expansion and effective influencer and brand partnerships. Additionally, the app's customer service is commended for its responsiveness and professionalism, with continuous improvements and a proactive support team that assists with setup and troubleshooting.

March 20, 2019

Honestly can't believe this app is free! Incredible how many influencers we discovered on our email list and social channels. Super easy setup, fast data pull, fun to see new influencers on our list every day! We'll use this on an ongoing basis!

AFRM
United States
28 days using the app
VYRL replied April 4, 2019

Wow, thank you! One of our favorite parts is that as you grow, so will your influencer database on Carro, keep an eye out for those new influencers :)

April 13, 2021

Good for the most part. Oftentimes, the supplier does not reply to messages, and you cannot get access to their stores as easy as I would like, but I am not sure what Carro can do to assist with this.

Dèlavè Denim Co
United States
Almost 2 years using the app
VYRL replied April 22, 2021

Hey Dèlavè Denim Co, thanks so much for taking the time to leave this review! We're working really hard on some new features that will address this issue, stay tuned! :)

July 12, 2022

Carro is absolutely incredible - the brand network is fantastic, the app is super easy to use/navigate, and best of all, the team is absolutely stellar. Cade, Eli, David, and Wesley have been nothing short of extraordinary when it comes to support. We can't say enough positive things about the Carro team - thank you all so much for all of your help!

Consumerhaus
United States
24 days using the app
VYRL replied July 13, 2022

Thank you for your thoughtful review, I'll share this with the team! :) We're always happy to help our merchants succeed. Let us know if you ever need anything else.

January 10, 2020

This APP is very useful for my store, after using this app, my store www.niid.com have a 3x traffic and orders, the CARRO team is friendly and professional. recommend!

NIID
Hong Kong SAR
24 days using the app
VYRL replied January 14, 2020

Thank you so much for your kind words and continued use of Carro! :)

April 14, 2021

A great idea and easy to use app! We did have an issue with one order on our site not being transmitted to our partner, but we're working to get that sorted!

Kizingo
United States
Over 1 year using the app
VYRL replied April 22, 2021

Hi Kinzingo, I'm really glad we were able to sort out the issue with that order and I'm looking forward to the growth of your brand in the Carro network! :)

March 14, 2023

We recently started working with Carro and are really impressed. The customer service/support team is exceptional - very responsive and proactive with onboarding partner brands. Looking forward to selling a wide variety of non-alcoholic products on our site. Highly recommend this easy-to-use app!

NADealDepot
United States
24 days using the app
VYRL replied March 31, 2023

Thanks so much for the review! We're so excited that we get to support your growing non-alcoholic marketplace. :)

April 20, 2021

My experience of on-boarding with Carro was excellent. Navigating through setting up the app on Shopify, choosing products from other retailers to feature on my website, reaching out to Influencers, and speaking with a rep on Google Meets to answer more detailed questions was seamless. Carro is professional and is setting the standard for a new way of doing business - through Collaboration.

Royal Thanaka
United States
21 days using the app
VYRL replied April 22, 2021

WOW! Thank you so much for such a great review! We're so happy you've had an amazing experience using Carro, and we can't wait to see more collaborations you form while using our platform. :)

February 9, 2021

They show list of my friends i know personally and who are not influencers but selling their services. I suppose to connect to my own friends? It's not clear how this app supposes to work. Plus, influencers doesn't bring sales, people follow them for freebies.

le Thé Chic
France
Over 1 year using the app
VYRL replied February 11, 2021

Hello,

We've reached out multiple times to try and help here. Your store may not have enough sales/subscribers for Carro to discover new influencers. We're here to help in anyway that you need. Please do not hesitate to reach out.

We'd love for you to try our new Brand Partnerships feature where you can use Carro as a Cross-Store Sales Channel!

Sincerely,
Jason

August 17, 2021

Carro is perfect for discovering influencers, we found so many influencers that were already customers! Their customer service is also really quick to help with any questions.

Dermaquest Inc
United States
16 days using the app
VYRL replied August 17, 2021

Thank you so much for the kind words, we're glad we could make it easy to discover the best influencers for your store! :)

Edited May 22, 2020

The app does not have a huge selection of influencers when it comes to small businesses but Carro is currently working on this. Good customer service. I can't wait to see how the app develops in the future.

My Pretty Print
Canada
15 days using the app
VYRL replied May 27, 2020

Thank you! Means a lot to us. We can't wait to help small businesses get connected with more influencers.