Reviews (184)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing e-commerce operations by allowing them to diversify product selections without inventory, thus minimizing risk and speeding up market entry. It is praised for its seamless integration with Shopify, user-friendly interface, and features like virtual inventory and cross-store selling, which aid in rapid product expansion and effective influencer and brand partnerships. Additionally, the app's customer service is commended for its responsiveness and professionalism, with continuous improvements and a proactive support team that assists with setup and troubleshooting.

September 27, 2020

I've used this app for 2 months and it doesn't do what it says. I thought it would help me find influencers, It does not I just happened to find ONE on my own. Then the influencer I found, shows up in the app. If you not helping me find influencers then what's the point of the app?? Because its just sitting in my sales channel taking up space.

Emo Art Club
United States
About 1 month using the app
VYRL replied October 15, 2020

Thank you so much for bringing up your concerns.
Based on your review, we made an update to our FAQ about how our influencer discovery tool works.
As a reminder:
Carro identifies influencers by scanning the data sources that you connect to Carro. If a celebrity, an influencer, and/or a member of the press is interacting with your brand as a customer, email subscriber, or follower, we’ll let you know.
The number/quality of influencers that Carro is able to identify is dependent on the data sources that you connect. We’ve discovered 6.3 million influencers for the 26,200+ brands that use our free app.
We are a small, but growing team based out of California that is excited about the potential of our product. We hope that everyone reading this gets to be a part of the Carro network.
Sincerely,
David Rice

Edited April 15, 2021

It's been great so far both in helping make some solid connections and beneficial exchanges with influencers And in sharing products with other stores, Yay! I recommend.

RainbowYogaTraining
Australia
About 1 month using the app
VYRL replied April 22, 2021

So happy to hear this! Thanks for recommending Carro! :)

Edited December 30, 2019

The data policy is not clear. Acquire more information from your account, and also the app causes profiles to register on your website.

Dña Bárbara Studio de Belleza Holística
Spain
About 1 month using the app
VYRL replied January 14, 2020

Hi there!

Thank you so much for bringing up your concerns.

I wanted to start off by noting that we recently made a big update to our privacy policy and terms of service. I invite you, and everyone reading this to explore those documents (they can be found under the “Support” section of our Shopify App Store page and in the footer of our website, GetCarro.com).
If you have any questions about data privacy/security, please do not hesitate to reach out via support@getcarro.com or to me personally, jason@getcarro.com.

Secondly, I want to make it explicitly clear that Carro does not “cause profiles to register” anywhere. We do not have a feature that supports this kind of functionality. If you have any questions or need clarity on anything related to this statement, your review, or your overall experience, I’d be happy to help.

We are a small, but growing team based out of California that is excited about the potential of our product, the strong (7500+) merchant-base we’ve acquired thus far, and the millions of partnerships that we’ve helped cultivate between influencers and brands. We hope that everyone reading this gets to be a part of the Carro network.

Sincerely,
Jason
President of Carro

May 9, 2020

We used Carro and it helped us find influencers that were following us! If it wasn't for this app, we wouldn't have known that!

Sweet Bamboo
United States
29 days using the app
VYRL replied May 11, 2020

Thanks for being a part of the Carro Network! :D

November 24, 2020

can you help me؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟

garbK
Jordan
28 days using the app
March 20, 2019

Honestly can't believe this app is free! Incredible how many influencers we discovered on our email list and social channels. Super easy setup, fast data pull, fun to see new influencers on our list every day! We'll use this on an ongoing basis!

AFRM
United States
28 days using the app
VYRL replied April 4, 2019

Wow, thank you! One of our favorite parts is that as you grow, so will your influencer database on Carro, keep an eye out for those new influencers :)

February 12, 2021

App didn't help at all, which is fine. However, I removed this app weeks ago and it is still showing up on my website. PLEASE REMOVE!!!!!!!

Self Love Naturals
United States
27 days using the app
VYRL replied February 15, 2021

Hello,

This may have something to do with your browser/cacheing.

We've reached out to you multiple times to try and help, please respond and we'll be happy to provide guidance. We will keep trying to get in contact!

July 12, 2022

Carro is absolutely incredible - the brand network is fantastic, the app is super easy to use/navigate, and best of all, the team is absolutely stellar. Cade, Eli, David, and Wesley have been nothing short of extraordinary when it comes to support. We can't say enough positive things about the Carro team - thank you all so much for all of your help!

Consumerhaus
United States
24 days using the app
VYRL replied July 13, 2022

Thank you for your thoughtful review, I'll share this with the team! :) We're always happy to help our merchants succeed. Let us know if you ever need anything else.

January 10, 2020

This APP is very useful for my store, after using this app, my store www.niid.com have a 3x traffic and orders, the CARRO team is friendly and professional. recommend!

NIID
Hong Kong SAR
24 days using the app
VYRL replied January 14, 2020

Thank you so much for your kind words and continued use of Carro! :)

March 14, 2023

We recently started working with Carro and are really impressed. The customer service/support team is exceptional - very responsive and proactive with onboarding partner brands. Looking forward to selling a wide variety of non-alcoholic products on our site. Highly recommend this easy-to-use app!

NADealDepot
United States
24 days using the app
VYRL replied March 31, 2023

Thanks so much for the review! We're so excited that we get to support your growing non-alcoholic marketplace. :)