Cart2Cart Store Migration App , 234 reviews
I have to update my review, this app transferred the products over with the pictures and descriptions. But seems to have caused a lot of issues. Redirects are not proper, titles/descriptions now have utf decoding issues. Pay for the basic features and plan on doing all of the labor intensive stuff by hand.
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I've used them twice now. The first time was 6+ years ago and I forgot why I should not use them. Both times with HUGE headaches! I will never use again. I migrated almost a month ago, I'm still missing orders as well as many URL redirects were broken, items and URLs had duplicates. I have many upset customers trying to buy off a registry what takes them to a 404 page. All you will ever get is: "I have put the highest priority to this task and ask techs to work on it first thing tomorrow", then you wait, then you will get an email asking for "examples" of the issues, which they already have, but because they are in Russia, it will take 24 hours for you to hear back, if at all, and then it will be with another question, to which they have the answer. Like I said, missing order and still NOTHING from them except . . . the highest priority etc. You never hear from them to even know what the status is. Use another company, or find a guru to do it for you. Save yourself the headache.
Poor. The estimate for the migration was 31 hours, we have just over 11,000 products and 10,800 customer files and it took 8 DAYS!!! We were given excuse after excuse for the delays like we were 'Trial' customers, which we were NOT, we were paid, blaming Shopify for limiting the API connections, which Shopify stated they don't, MULTIPLE TIMES but finally done. We also have many items incomplete that we are correcting. We did take the insurance for the re-migration but can't wait another 8 days, we are still working to reconstruct the ones with missing information which has pushed back our re-opening of the site by 3 weeks. They need to get their stuff together and give accurate time estimates. Also, their support sucks, if you email them they 'normally' respond in 24 or more hours. Buyer Beware!
Didn't swap variants over. Lost a lot of profits. Due to variants pricing. All options with variants basically had to redo over. Highly Suggest not doing if you have variants!
THIS APP WILL MESS UP YOUR DATABASE. DONT BUY. I REGRET LISTENING TO A DEVELOPER AND SHOPIFY.
It's been a week that we are trying to sort the migration. They said the migration is done. When I looked at the data, the entries were wrong: the order totals were wrong, the amount spent by customers were wrong, the items sold were wrong, and many more. The turnaround is so slow. They also said that I needed to pay more if I wanted to keep the order number. This is a horrible app. A headache. I was hoping that this would help solve the migration. Now, I may have to unwind the whole migration. Terrible customer service turnaround. It's been almost a week and we are still not done with the migration. I am trying to get a refund. What a headache. Don' buy. IT WILL MESS UP YOUR DATABASE.
STAY AWAY FROM THIS APP!!!! Worst customer service I've ever had. They completely ignored what I said and did the exact opposite of what I wanted. Also they never reply in time and when they do reply, like I mentioned before, they just completely ignore your request and try to take your money in every way possible. This app has caused me so much trouble and they never even offer me a solution. Good luck getting your money back if the app doesn't do what you want. You really should read all the negative reviews before you even consider this app.
This app is useless. Be careful to use.
First of all, it will erase all of your previous SEO work. And they never tell you that. Then, after migration, you still need to rewrite/reformat all the descriptions of each item because they are totally different formats from two platforms. Again, they never tell you this. Third, during/after migration, it will generate a lot of useless emails/pages.
In a word, it's better to do the website again by yourself. It's very fast. This app cost me over $160, and useless.
Not for us. Seemed like it would work well to migrate standard attributes, but for payment - which takes place on their platform - they asked for a official photo id (passport / drivers license) and copy of a credit card -- not sure why this is so invasive, we passed on sending this information overseas.
I needed to import less than 40 products but was given an error that my host had blocked their IP address. They then said I would need a custom migration which which start at $299.,,
Completely ruined our non-migrated data. Most of our pages and collection were completely deleted despite indicating to not migrate them. Don't use.