Cart2Cart Store Migration App

Cart2Cart Store Migration App

Pricing
Free to install. Additional charges may apply.
Highlights
Popular with businesses in United States
Rating
3.8 (247)
Developer
Cart2Cart

Store Migration App migrates your store data without affecting your ability to do business.

Cart2Cart Store Migration App is an eCommerce migration tool that automatically imports the store data (- products - customers - orders - reviews - etc. ) to Shopify or Shopify Plus from all existing shopping carts in a few hours. Store Migration App by Cart2Cart offers a fully automated framework where you’re asked to provide your Source and Target stores’ details, specify types of data you want to export to Shopify, and additional migration options, and that's it!

Cart2Cart Store Migration App is an eCommerce migration tool that automatically imports the store data (- products - customers - orders - reviews - etc. ) to Shopify or Shopify Plus from all existing shopping carts in a few hours. Store Migration App by Cart2Cart offers a fully automated framework where you’re asked to provide your Source and Target stores’ details, specify types of data you want to export to Shopify, and additional migration options, and that's it! more
  • Store Migration App supports all popular eCommerce platforms for migration.
  • Test the service in action to see how your data will look on the new platform.
  • The App speeds up the transfer & allows you to focus on business objectives.
  • The App imports the widest list of data compared with other tools of its kind.
  • The App guarantees totally secure and accurate data migration to Shopify.
Highlights
Popular with businesses in United States

Languages

English

Works with

Magento, PrestaShop, Woocommerce, OpenCart, BigCommerce, Wix

Pricing

External charges may be billed by Cart2Cart separately from your Shopify invoice. Learn more

Free

Free to install

Limited special offer: Pick all the Extra Migration Options to improve your migration and get 40% OFF their total cost.

All charges are billed in USD. See all pricing options

Reviews (247)

Overall rating
3.8
Counts per rating level
  • 74% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
September 15, 2024

I think I used this app when first setting up my website. It was some time ago so I don't quite remember but it was showing in the list of apps in my store.
Anyway, after recently clicking on the app in error, I've been bombarded with pushy emails, even though I replied to explain I don't require their services, the hounding emails continue to come.
It's not professional and certainly not a way to retain customers. I most certainly will never use this app in the future because of this terrible practice.

Cloud 9 Design
United Kingdom
About 2 years using the app
August 29, 2024

Cette application est une véritable arnaque !
Nous avons payé plus de 600 USD pour rien.

Fuyez si vous souhaitez faire une migration de Prestashop vers Shopify !
Le support client et sav est inexistant.

Nous avons perdu plus d'un mois de travail avec cette mauvaise application !

Ne perdez ni votre temps ni votre argent !

My Médical
France
20 days using the app
Cart2Cart replied September 17, 2024

Dear Customer,

Thank you for your feedback. We sincerely regret to hear about your dissatisfaction, and we appreciate the opportunity to address your concerns in detail.

At Cart2Cart, we strive to provide transparent and high-quality migration services, and we would like to clarify a few points in response to your review:

Cost of the Service: The price you were charged, over $600, reflects the complexity and volume of data involved in your PrestaShop to Shopify migration. Our pricing is always transparent and provided upfront before the migration begins, so there are no hidden fees. For clarity, we recommend reviewing our pricing details here:https://www.shopping-cart-migration.com/migration-pricing. We believe this misunderstanding might have caused some frustration.

Duplicate Accounts: One of the issues that clients sometimes face involves duplicate customer accounts. This typically happens when orders from your previous store are not linked to specific customer accounts. Shopify requires all orders to be associated with a customer profile, so during migration, we create accounts for unlinked orders. This might give the impression of duplicates, but this is due to Shopify’s structure rather than our service. You can review an example here: https://prnt.sc/bRqpKkCkjE5p.

EAN Field Not Migrated: We understand that the review mentioned the EAN field not being transferred. Cart2Cart does not advertise this field as part of the migration by default, as outlined in our Migration Options:https://www.shopping-cart-migration.com/shopping-cart-migration-options/1072-prestashop-to-shopify-migration. Although fields like GTIN, EAN, and Barcode are often requested, this can depend on Shopify’s system limitations. We would recommend reviewing your migration configuration to ensure it matches your expectations: https://prnt.sc/lTNGgjd7msew.

Weight Units Issue: The review mentioned problems with weight units. This issue is fully resolvable within Shopify's settings. You can easily adjust the weight units directly in your Shopify store's settings. Should you need assistance, we can provide detailed instructions. For example, please refer to the following setup screenshot: https://images.support.magneticone.com/6fd7fed/24-05-16_0134e.jpg.

Customer Support: We are sorry if our support service didn’t meet your expectations. However, our support team is available 24/7 to assist with any migration issues via live chat, email, and phone. We strive to respond as quickly as possible and resolve any issues that arise. You can view our support availability here: Screenshot. If there was a specific issue with response times, we would be happy to investigate and correct it.

Time Spent: We understand how valuable your time is, and we regret that the migration process took longer than expected. Data migrations can sometimes take more time due to the complexity of your store's setup and specific requirements. That said, we are confident that the migration was handled correctly. We’d like to further analyze your case if needed to ensure the migration was performed as efficiently as possible.

Please contact us directly at support@shopping-cart-migration.com so we can better understand your situation and work towards a resolution. We are dedicated to ensuring that you have a smooth and successful migration experience.

Thank you for your feedback and for giving us the opportunity to clarify these points.

Best regards,
The Cart2Cart Team

July 9, 2024

The app boasts a straightforward design, making it easy to navigate even for non-technical users. Setting up the migration process is relatively painless.

Wood Working Shop
United States
About 2 months using the app
July 9, 2024

Cart2Cart is a game-changer for Shopify migrations. I switched from Woo, and the app flawlessly transferred all my products, categories, and customer information. It's a must-have tool for seamless transitions. Thanks for the help!

My Store
Ukraine
28 days using the app
June 24, 2024

We signed up for the service migration package and paid over $1000 to help us speed up and streamline the migration from our magento store, unfortunately we are on day 12 and we have not yet had one full migration, it stops and technical support takes a very long time to be able to respond. We are ready for any help they need from our side, and requested they call anytime. Sales support is quick and 24/7, but it doesn't help because they keep telling you they will give it through to tech support so there is a big lag and delay in communication and execution. We thought they were in Canada or the US as stated on the app page so we can be on the time zone. It appears they are not. Our business is depended on a timely migration because it is a live store, with active customers and sales. We have to disable the firewall and security on our live magento while they run the migration, and it puts our live site at risk and makes the performance very low and slow. We have struggled for almost two weeks now to attempt to communicate that we need them to please prioritise help when a migration starts. It has been very stressful and frustrating. I think they could have a great app, but the practical implementation and available tech support for a live online store with high risk of loss with days of delay this is not an advisable option.

Scrap-a-Doodles
United States
8 days using the app

Support

Cart2Cart can answer any questions you have about Cart2Cart Store Migration App.

Developer

Cart2Cart

2801 Camino Del Rio S, Suite 302, San Diego, CA, 92117, US

Launched

November 12, 2014

More apps like this

4.3 out of 5 stars 1986 total reviews Free to install
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
4.8 out of 5 stars 534 total reviews Free plan available
Import, Export, Update and Migrate your store data in bulk
Built for Shopify
4.9 out of 5 stars 1011 total reviews Free plan available
Dropship Amazon products or earn Amazon Affiliate commission
Built for Shopify

Want to add an app?

Try Shopify free for 3 days