Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Great application! The support team is incredibly helpful and I highly recommend using this app.
Dear Liz,
I wanted to take a moment to express my sincere gratitude for the exceptional effort you put into resolving the issue I was facing. Your dedication and commitment went above and beyond my expectations, and for that, I am truly thankful.
Your diligence and expertise not only helped rectify the problem swiftly but also ensured minimal disruption to my work. I truly appreciate the extra time and effort you invested in understanding the issue thoroughly and coming up with an effective solution. Your problem-solving skills are truly commendable.
Furthermore, your exceptional communication skills made it easy for me to navigate through the process and stay updated on the progress. Your patience and willingness to address all of my concerns and queries are truly valued.
Once again, thank you for going the extra mile in rectifying the issue. Your professionalism and dedication have left a lasting impression, and I am grateful that I had the pleasure of working with such a dependable person like you today.
Thank you, Liz, for your incredible assistance.
Sincerely,
Wajma Nasri - bybaano
It's a nice app, very useful and it's been helping me with my website. The customer service is very effective and people are nice
This is an awesome free app, simple to set up, its has CSS editor so I can make it look like it actually belongs on the site. I like the chat object, its exactly what I wanted. Nothing fancy, but awesome. Emily from Customer Service was also super helpful with anything I needed. I definitely recommend this app.
First impression: Fantastic!
Will continue testing it more.
Also, tried the support. The replied quickly on the chat, and Jasmine fixed the problem in no time with charming and personal answers. Just the way I like support services to be. Thumbs up!
It is great app for FAQs. Really helpful in creating FAQ page. I am trying it to create FAQ and Help page
Thank you lydia for your support !!! you helped me a lot :)
Audrey and Toby from Shopify support demonstrated exceptional problem-solving skills in addressing my chat app issues. Their prompt and effective assistance greatly improved my experience. Highly recommended!
Awesome customer service provided by Liz. App was just what we were looking that gets the job. Would highly recommend it if your looking to add a help center app to your store.
Great and fast assistance. their customer service is very helpful in getting the job done. Highly recommend this App