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Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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It is a very good application so far, customer service is very good and they have been very helpful. Of course there are aspects that need to be improved.
Abby assisted me really quickly. Also she was nice and friendly all the time while she was supporting me.
App utilissima per la pagina delle domande frequenti, per poter tracciare la spedizione e la possibilità di offrire vari modi di comunicare con il servizio clienti. Il tutto è accessibile dai clienti tramite una piccola icona sempre presente sul sito, quindi rende più semplice l'assistenza ai clienti in caso di domande o assistenza.
Ho avuto necessità di contattare il supporto per alcune configurazioni e sono stati eccezionali, in pochissimi minuti hanno risolto tutto. Un ringraziamento particolare ad Abby per la sua gentilezza e professionalità.
Juliana was awesome assisting setup the app. The app is smooth and it awesome.
I would love to see more apps from AVADA
even though I haven't finished setting it up entirely yet. So far, my experience has been great! The app is user-friendly and intuitive, making it easy to navigate. I did have a question during the setup process, and Lydia from customer support was incredibly helpful and prompt in assisting me. I appreciate the excellent service and can't wait to explore all the features this app has to offer. I highly recommend
The customer support is very quick, I contacted them for some information and Prakash helped me very quickly.
Kind support service, perfect app i just say..
Just getting started with it, but was trying to avoid setting up the WhatsApp integration (I don't need it). As evident from the other reviews, the customer service was incredible. Hana was helpful, responsive, and solved my problem quickly. Thank you! I look forward to using the rest of the app's capabilities!
Soporte Técnico de inmediato, y la amabilidad de sus colaboradores estupenda, un saludo a Esther por su orientación. Recomendada.
Their service is very good, I highly recommend using their software, the service is very professional.