Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,185)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

May 2, 2023

One of the best apps in its field, many functions, easy to configure and customize, the support has been very fast and excellent attention. I recommend it 100%.

BonitoHogarmx
Mexico
3 months using the app
November 25, 2022

It's very helpful. Saved much time. And thank Esther for helping us out. Really excellent customer service.

Kaabo USA
United States
3 months using the app
May 8, 2023

Une super app et un support au top qui plus est pour une app gratuite !! Merci à Jasmine pour la dernière aide en date

Le Comptoir de la Ceinture
France
3 months using the app
April 27, 2023

The support team is the best and they are really nice clear and responsive especially Emilly she is really friendly and she helped me through every barrier.

PersonArmy
United States
3 months using the app
April 27, 2023

Ver much helpful and fast, thankssssssssssssssssss great customer support and quick resolution. Great plugin

Emma Sleep India
India
3 months using the app
November 17, 2023

If there's a problem, they're super responsive.
Thank à Hana

GC Déco
Belgium
3 months using the app
Edited August 10, 2022

Great customer service. Liz answered all my questions regarding the app. The app is very easy to use and I liked that you are able to track orders.

The Painted Handbag
United States
3 months using the app
September 5, 2022

Great App! It helps my customers to get quick Answers to their Queries, Also the support are very helpful especially ESTHER! Highly Recommended! 10/10

RIEVINCI
United Kingdom
3 months using the app
August 24, 2022

Tienen un excelente servicio al cliente te responden sin importar la hora que sea, y sus FAQS son espectaculares.

Piccoli Angelitos
Colombia
3 months using the app
April 29, 2023

lydia help really quickly, i appreciate that so much. thank you for your time and effort keep it up lydia

Footstalker
Lebanon
3 months using the app