Chatty: AI Live chat & FAQs
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,256)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and engagement through features like live chat, FAQ integration, customizable chat widgets, and order tracking. They praise its intuitive interface, ease of navigation, and seamless Shopify integration. The app is noted for not slowing down websites and providing reliable real-time chat. Support is consistently highlighted for its responsiveness and quick resolution of issues.
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Tony is so nice and helpful. This is a true free APP that I highly recommend. Try it out, you won't be disappointed.
Great customer service from Hana helped me to remove the branding and widget as I only had need for the FAQ page. Thanks!
Live Chat help is extremely quick and responsive. Thanks to Hana, who helped me ASAP! The interface is also very easy to use.
Customer service team, Sunny was very prompt with response.
We look forward to better heights with this free app. Thank you Sunny & Avada team!
Great Support! Helped me to set up everything! No problems! Will definitely continue using this app.
Amazing experience and support. User-friendly and very easy to integrate into my store. highly recommended
Great help from Emily!!! She helps with my problems efficiently!
At first, it was unclear why do I need to connect the chat and contacts if I only needed a FAQ page but then everything was fine and the app ended up nice and useful. Thank you!
Amazing app with great features! Emily has been really helpful! I enjoy using the app and I recommend it to everyone!
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Sincerely,
AVADA Support Team
good apps need good support, abby did a great job to support me