Chatty AI Chatbot & Live Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and sales with features like real-time support, live chat, FAQs, and order tracking. They praise its intuitive, customizable design that aligns with their brand, and the AI assistant that efficiently handles interactions. The app is noted for its reliable performance and exceptional customer support, with quick issue resolutions and a supportive team.
Refine
-
By rating
Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!
AVADA Support Team
I think this FAQ App is wonderful and the Avada team is pleasure to work with especially Esther she is a great help
I integrated the Avada Faq page on my Shopify store, it has proven to be a very powerful tool.
Their customer support is excellent, I had a small issue on my side and it was solved in a manner of minutes by their team (Thanks Tiana and Tony for the great work!)
Overall, I would recommend Avada for any future projects that require a Faq.
Tiana, your customer service truly exceeded my expectations! I was impressed by the quick response times, your professionalism, and the genuine effort to address my concerns. The personalized assistance I received made me feel valued and well taken care of. Thank you for the exceptional service - you've won me over as a loyal customer!
Great app, working very good. Also Avada's support is one of the best I have encountered so far. Upon ecountering some technical issues, Esther from Avada provided me with a very fast, friendly and competent support. Happy to work with Avada.
Great support
Aisha was a great help. Quick and efficient. I've only just added the app, but so far everything is working as expected and looks good.