Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,157)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

February 4, 2024

Just got help from Hana - so good I am so happy

Nordbergs
Sweden
8 days using the app
August 26, 2024

Hana was a great help!!

My Store
Netherlands
April 8, 2024

Wonderful app , Easy Install and Support (Emily) is respond and fix problem quickly.

Gunpla Center
Thailand
1 day using the app
April 3, 2024

Lydia quickly and efficiently helped us add unlimited questions to our FAQ page. She was quick to respond and got the problem resolved in a couple minutes. Thank you, Lydia! :)

Nonni
Canada
About 6 hours using the app
January 5, 2024

Avada customer service was amazing and helped me within a minute of sending a request. I worked with Sunny and Gideon - both are amazing! Highly recommend this app!

Farm2Flour
United States
1 day using the app
May 8, 2024

Die App ist absolut kostenlos und hat so viele Möglichkeiten. Ich bin begeistert! Zunächst war ich etwas skeptisch, weil ich nur 10 Einträge im FAQ machen konnte, aber Nolan vom Support hat es mir ohne Zusatzkosten erweitert. Super Service!

ZäuneBilliger.de
Germany
16 days using the app
December 26, 2023

So far the support has been amazing from the team. They respond very quickly and efficiently. Thank you to Hana for her help with a page issue. :)

It would be great if there was a feature to customise the URL and more styling options. Everything else works amazing :)

SkynCap
Ireland
2 days using the app
December 27, 2023

Great support from Lydia, Liz and Avada tech team. It really helps!

OLUV Jewelry
Hong Kong SAR
27 days using the app
February 19, 2024

Great App, and customer supports "Hana" is so helpful and solve the issue quick.

Thanks You

Bakeo House
Malaysia
8 days using the app
February 25, 2024

HANA and her team are really pro and helpful

Lemon Straps
United Kingdom
Over 1 year using the app