Reviews (295)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through integration with chat services like WhatsApp and Facebook Messenger. They value its real-time reporting, customizable chat widgets, automated responses, and real-time messaging for handling FAQs and customer issues efficiently. The user-friendly interface and responsive support team are also highlighted, along with the seamless integration with Shopify. Many appreciate the free plan and consider upgrading due to the positive impact on their business operations.

June 24, 2021

Fantastic development support! Very responsive. The app works well. Gets used by customers frequently. Highly recommend!

Ideali
Hong Kong SAR
Over 1 year using the app
Edited April 9, 2022

the customers service is very well, there is a problem for the edit saving and running on google chrome but they fixed the problem finally and quickly.

飛騰音樂中心 Flight Music | 鋼琴班 Roland 數碼鋼琴 電子鼓
Hong Kong SAR
Over 1 year using the app
October 28, 2020

Great and looks fantastic! This was a really great addition to my store and got it up and running in no time. Ease of use is excellent!

Kyandoru Candle Co.
Malaysia
Over 1 year using the app
July 13, 2022

Rigtig god og overskuelig app og kundeservice er altid hurtig til at hjælpe. Ville ønske at der var en funktion så man kunne svare kunderne direkte i appen da vi er flere om at besvare kundehenvendelser.

NOUI NOUI
Germany
Over 1 year using the app
August 27, 2020

Love the app and easy to install.
Very happy with the result and how easy it is for our customers to connect with us.

The Golf Warehouse Australia
Australia
Over 1 year using the app
July 24, 2020

Good customer service and the app is well presented and works as described. We rely heavily on social media conversions, too!

HELLO HOUSEPLANT
Australia
Over 1 year using the app
August 12, 2020

A clean, simple and well-rounded app that saved significant real estate on my site's mobile version. Love it and plan to use it on all my sites <3

OacOac.ro
Romania
Over 1 year using the app
November 16, 2022

I used this app to integrate whatsapp to my website. It worked for a couple of days then the icon went missing. I reached out to their support and they resolved my problem.
For now, I have no problems with the app. It has a lot of free features and mainly it's very good.

Maitrī
Lebanon
Over 1 year using the app
Edited May 21, 2020

Great customer service, was very patient with me as we worked through the problem which was actually my bad. Good start to using this app, will be recommending it.

Creamit
United Kingdom
Over 1 year using the app
November 21, 2022

ECサイトのセミナーの講師からこのアプリを勧められました。日本の「LINE」というアプリの店舗アカウントの購読登録者数を増やすために利用しています。無料の試用時点で効果的に登録者数が増えてきたので、この度有料契約に踏み切りました。
チャットでのカスタマーサポートも優秀で、非常に手際が良いです。年間契約しましたので、まずは一年目の効果に期待しています。

まる昌醤油醸造元オンラインストア
Japan
Over 1 year using the app