Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

October 26, 2022

Great app, easy to use with reasonable pricing. Great tech support from Premio and easy installation process too.

Kimage E-Store
Singapore
Almost 2 years using the app
February 22, 2021

This is a Super App. Very easy to install and very important to have in every store. The assistance is fast and solving problems. Great job

Olivia Cooper Brand
Italy
Almost 2 years using the app
January 20, 2023

easy to use, had it set up in minutes, the team is also really friendly and assisted me promptly when i needed it via the chat box

sterlingrestorations
United Kingdom
Almost 2 years using the app
November 11, 2021

We have been using this app in WordPress and after migrating to Shopify. We are still in love with it and most importantly the people and team behind it. They are lovely, willing to listen, and helpful!

INNOVATIVE Mini Projector
Singapore
Almost 2 years using the app
June 18, 2020

It works. It is simple and good looking. Provides even more comms channels than you would want to display. Just did not get how we consumed our free monthly quota so quickly.

Tayga İyi Gıda
Türkiye
Over 1 year using the app
July 12, 2021

fantastic product with v responsive customer service. would highly reccomend. we had some feedback and the team came back saying they'd made updates for us. very impressive

AB Projects London
United Kingdom
Over 1 year using the app
November 11, 2020

I recently installed chaty and purchased the 48$ yearly plan. I already got some new leads and conversions thanks to the chaty widget. I had to contact the customer support and they have responded fast and somehow helped me in solving the problem

Local Beauty
Italy
Over 1 year using the app
December 14, 2021

Great app! Work flawlessly and fast. It really helps us.
When we needed support they were very fast and responsive.

ZuperPRO Tools
Romania
Over 1 year using the app
January 25, 2023

amazing app! it helped me a lot to grow up my first business. Very easy to use and with a fantastic customer service, very fast and helpful.

Pilgrim Life Brand
Spain
Over 1 year using the app
October 14, 2020

Simple and usefull, exactly what i needed. It's very easy to configure, customize and works perfectly. Thank you for creating this app!

Sattva México
Mexico
Over 1 year using the app