Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

April 5, 2020

Perfect for my needs, very easy to use, versatile, fast support , the real deal, customizable, just very good .

Pearla Niche Perfumes
Israel
Almost 3 years using the app
Edited January 27, 2022

I had some issues during installation but I will say that the customer support team was on top of it all! From Katrina to the Developer, they made sure my installation was a success. As a small business owner, I understand things don't always go as planned in the beginning stages. But, it is how you recover and correct the issues that sticks out to me. I want to thank the Customer Success Team and wish you the best with your app.

stashfashionboutique
United States
Over 2 years using the app
September 12, 2023

Love this app! You can integrate a wide range of ways to communicate with your customers, and get notifications in real time right to your phone. Awesome customer service.

Claribelskincare.com
United States
Over 2 years using the app
September 8, 2020

Great App. Simple to use, and great product support.
Also, finally someone with realistic pricing!
Very Happy with it :)

Pico Ovens
United Kingdom
Over 2 years using the app
Edited April 15, 2021

O app possui uma funcionalidade excelente e de simples configuração do número de whatsapp. Além disso, o suporte se prontificou rapidamente para tirar todas as dúvidas.

tigstoremoda
Brazil
Over 2 years using the app
January 17, 2020

After using the app we started receiving more inquiries from the multiple channels so definitely it proof it's worth!

CakeArtelier
Singapore
Over 2 years using the app
June 26, 2020

Great app and really useful. When I contacted the support I got an answer within 2 hours. Really fast

APPLY FOR NIE NUMBER ONLINE
Spain
About 2 years using the app
Edited January 30, 2023

一時サイトに表示できない不具合が発生しましたが、アプリ内チャットで尋ねたら1日で対応してくださいました。お問い合わせアプリとしてとても便利なものです。お問い合わせフォームからでは敷居が高いと感じる方も多いのでSNS誘導アイコンと並んでいるのはとてもいいです。

100% Jamaica Blue Mountain Coffee & Chocolate LENY
Japan
Almost 2 years using the app
March 12, 2020

A great app. Easy to set up and use. Had one slight clash with our theme, but reported it back and was sorted very quickly.

Carver Skateboards UK
United Kingdom
Almost 2 years using the app
April 8, 2020

Chaty is amazing! Currently I use it to connect my LINE chat to the website and also use it to target the chat widget for a specific country, and this is what I love about it! You can show chat channels for separate pages or based on country. In the future I'll also connect other chat platform like Facebook Messenger and WhatsApp. Great solution to connect any chat channel to a store

SEEART_JP
France
Almost 2 years using the app